Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Rock

Fredericksburg,VA

Summary

Experienced licensed insurance agent with 8+ years of expertise in property and casualty insurance. Recognized for delivering exceptional customer service and ensuring client satisfaction. Skilled in critical thinking to handle multiple customers and tailor solutions to their specific requirements. Holds licenses and appointments to serve clients across multiple states and collaborate with esteemed partners.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

GEICO
01.2016 - Current
  • Experience in both sales and service for auto and home insurance
  • Completed projects in retention with retaining customers who rates were effected due to rate increases and customers who insurance were non renewing
  • Reviewed coverage and billing options for financial need
  • Built strong customer rapport to retain business
  • Executed in speciality projects which required me to learn quickly and work efficiently

Education

Some college - Political Science

Hampton University
Hampton, VA
06.2014

High school diploma -

Caroline High School
Milford, VA
06.2012

Skills

  • Proficient in Insurance Sales
  • Insurance Solutions Expertise
  • Client relationship management
  • Client account management
  • Client retention
  • Goal oriented approach
  • Policy management
  • Underwriting principles
  • Risk assessment
  • Customer service
  • Licensed insurance agent
  • Effective Upselling
  • CRM software
  • Critical thinking
  • Customer complaint resolution
  • Licensing requirements

Certification

Property & Casualty License

Timeline

Licensed Insurance Agent

GEICO
01.2016 - Current

Some college - Political Science

Hampton University

High school diploma -

Caroline High School
Jasmine Rock