Jasmine Rodriguez
Queens,NY
Summary
Project Manager with 6+ years of experience, adept at enhancing project data accuracy and optimizing financial processes through advanced data retrieval tools like Salesforce. Demonstrates strong multitasking and time management skills, fostering team efficiency and improving service quality. Committed to leveraging organizational and communication strengths to achieve impactful results and drive team success.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Project Manager
HPD
New York, US
02.2023 - 02.2025
- Utilize Passport, FMS, Salesforce for data retrieval, enhancing project data accuracy.
- Ensure accuracy in payroll, vendor payments, and accounting disbursements, maintaining compliance.
- Submit budget and forecast recommendations, aiding in financial decision-making.
- Monitor and report budget discrepancies to senior management, optimizing financial reporting.
- Monitor and report budget discrepancies to senior management, optimizing financial reporting.
- Procurement knowledge to efficiently manage supplier relationships and ensure the timely delivery of high-quality materials.
SUPERVISOR
NYC Health and Hospitals
Remote
01.2019 - 02.2023
- Led team to resolve customer issues, enhancing satisfaction and reducing call times.
- Trained new team members, improving service quality and team efficiency.
- Utilized Salesforce to streamline operations and communication.
- Promoted to team lead for exceptional problem-solving and leadership in high-pressure situations.
- Mentored and developed team members, fostering a collaborative environment that led to increased productivity and employee retention.
MANAGER
Ketamine Infusions
New York, US
08.2018 - 01.2019
- Led patient counseling, enhancing care quality and emotional support.
- Optimized therapeutic environments, boosting patient satisfaction.
- Created plans to increase patient intake, improving facility utilization.
- Pioneered holistic approach to ketamine therapy, integrating emotional support with medical treatment for comprehensive patient care.
Education
Halenton Area High School
New York, NYSkills
- Project management
- Customer relationship management
- Team leadership
- Operational efficiency
- Process improvement
- Microsoft office suite expert
- Budget development and adherence
- Financial reporting
- Effective communication
- Critical thinking
- Time management
- Data review
Timeline
Project Manager
HPD
02.2023 - 02.2025
SUPERVISOR
NYC Health and Hospitals
01.2019 - 02.2023
MANAGER
Ketamine Infusions
08.2018 - 01.2019
Halenton Area High School