Jasmine Rogers
Michigan city,IN
Summary
Experienced Customer Service Representative as well as jack of all trades, eager to apply great communication and organization skills in a role with your company! Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Security Officer
Securitas Security Services USA
New Carlisle, IN
05.2025 - Current
- Monitored premises to deter criminal activity and ensure safety of personnel and property.
- Maintained accurate logs of all activities, incidents, and communications during shifts.
- Implemented access control measures to regulate entry points and safeguard restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Call Center Representative
Tovar Snow Professionals
Hammond, IN
09.2021 - 07.2022
- Responsible for all inbound and outbound calls at a very high call volume due to snow season
- Responsible for scheduling snow removal services for major companies and business with large lots
- Also responsible for follow up calls and services making sure the job on our snow workers end was done correctly as well as to close any open work or snow orders
- Excel, CRM, Microsoft Office used and very efficient
- This position was a seasonal position due to it being a snow season only job
Call Center Representative
EZLinks Golf
Hammond, IN
01.2019 - 01.2021
- Responsible for answering all inbound calls and assisting with redirecting to proper contact person or answering and questions customer may have
- Responsible for scheduling all golf tee times on a worldwide scale
- Answering all questions related to the company's policies, resorts, pricing and canceling or rescheduling all prior tee times
- Also responsible for making promotional outbound calls in attempt to increase clientele
- The use of multiple online platforms were used such as CSI, Microsoft Office etc
Dietary Aide/Server/Dishwasher
Addison pointe
Chesterton, IN
01.2017 - 01.2019
- Responsible for taking orders from residents in a dining room like setting, cleaning and setting tables cleaning lobby area, kitchen area and dining area
- Also responsible for inventory and cashless pay system, forming and creating relationships with residents and their families who I interacted with everyday
Sales Associate
Forever21
Chicago, IL
01.2016 - 01.2017
- Responsible for working frontline as cashier, cash handling, assisting customer with all questions they may have as well as assisting all customers who enter the store
- Responsible for completing inventory, merchandising, stocking, pricing and stores overall display and cleanliness
- Lastly, responsible for answering all calls
Education
High school diploma -
Ombudsman
06.2019
Skills
- Administrative Experience (3 years)
- Office Experience (4 years)
- Personal Assistant Experience
- Senior Care
- Cash handling
- Word Processing
- Telemarketing
- CCTV
- Filing and processing documents
- Customer service
- Driver's License
Timeline
Security Officer
Securitas Security Services USA
05.2025 - Current
Call Center Representative
Tovar Snow Professionals
09.2021 - 07.2022
Call Center Representative
EZLinks Golf
01.2019 - 01.2021
Dietary Aide/Server/Dishwasher
Addison pointe
01.2017 - 01.2019
Sales Associate
Forever21
01.2016 - 01.2017
High school diploma -
Ombudsman