Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jasmine Rubalcava

El Paso,TX

Summary

I am highly-motivated with a desire to reach my goals and make a difference. I'm a well organized and responsible student who is ready to be able to apply my years of education in the education field.

Overview

6
6
years of professional experience

Work History

Social Media Content Moderator

Teleperformance
El Paso, TX
04.2021 - Current
  • Evaluated user reports of inappropriate content or behavior on the platform.
  • Reviewed moderation decisions made by other moderators.
  • Documented all moderation activities accurately and consistently.

Customer Service Representative

Conduent
El Paso, TX
06.2018 - 04.2021
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Associate of Science - Education

The University of Texas At El Paso
El Paso, TX
05-2023

Associate of Arts - Business Administration

El Paso Community College
El Paso, TX
05-2020

Bachelor of Science - Education

The University of Texas At El Paso
El Paso, TX

Skills

  • Collaboration
  • Time Management
  • Active Listening
  • Problem-Solving

Accomplishments

  • Deans List at UTEP for the past 3 semesters
  • 3.83 GPA

Timeline

Social Media Content Moderator

Teleperformance
04.2021 - Current

Customer Service Representative

Conduent
06.2018 - 04.2021

Associate of Science - Education

The University of Texas At El Paso

Associate of Arts - Business Administration

El Paso Community College

Bachelor of Science - Education

The University of Texas At El Paso
Jasmine Rubalcava