NATHAN NAVA
El Paso,TX
Summary
At Teleperformance USA, I excelled as a Social Media Content Moderator, enhancing site quality by accurately flagging prohibited materials. My adeptness in content management and cultural awareness significantly improved user experience and platform safety. I fostered team collaboration and utilized my planning skills, contributing to the development of more efficient moderation tools.
Overview
5
5
years of professional experience
Work History
Social Media Content Moderator
Teleperformance USA
02.2020 - Current
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.
Education
High School Diploma -
Pebble Hills High School
El Paso, TXSkills
- Social media knowledge
- Cultural Awareness
- Patience and Tolerance
- Content Management
- Team Collaboration
- Planning and coordination
- Flexible Schedule
Timeline
Social Media Content Moderator
Teleperformance USA
02.2020 - Current
High School Diploma -
Pebble Hills High School
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