JASMINE R. VANCE
Ft. Washington,MD
Overview
5
5
years of professional experience
Work History
Front Desk/Optometrist Technician
Clarkson Eyecare
Alexandria, VA
06.2025 - Current
- Review and verify patient insurance information, authorizations, and documentation to ensure billing accuracy and compliance.
- Correct billing and invoice discrepancies while maintaining accurate patient records.
- Communicate with patients regarding billing questions, insurance coverage, and account corrections.
- Manage patient check-in/check-out procedures, payment collection, and daily reconciliation with attention to detail.
- Operate diagnostic equipment including autorefractor/keratometer, retinal camera, visual field, and OCT while accurately documenting patient information.
- Maintain patient files and assist with administrative documentations and office workflow.
- Support providers and team members by handling patient inquiries in the absence of the Office Manager
Cashier
Aldi
Timonium, MD
11.2021 - 06.2025
- Manned the cash register and handled cash/credit card transactions.
- Greeted customers entering the store and responded promptly to customer needs.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Stocked, tagged, and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Consistently assigned to perform store closing procedures.
Marketing Intern
Legacy Partners
Falls Church, VA
05.2023 - 08.2023
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Attended training sessions with teammates to learn product attributes and techniques for developing brand awareness.
- Conducted interviews with participants to assess eligibility.
- Utilized specialized software to capture and process data.
- Conducted primary and secondary research to better understand customer needs and behaviors. Analyzed current and potential donor data to identify demographics and trends.
Education
Bachelor of Science - Business Administration
Towson University
Towson, MD05-2024
Skills
- Microsoft Office (Word, PowerPoint, and Excel)
- Detail Oriented
- Medical Billing
- Problem Solving
- Customer-Service
Timeline
Front Desk/Optometrist Technician
Clarkson Eyecare
06.2025 - Current
Marketing Intern
Legacy Partners
05.2023 - 08.2023
Cashier
Aldi
11.2021 - 06.2025
Bachelor of Science - Business Administration
Towson University