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Dynamic and results-oriented Military Veteran with four years of expertise as an Aviation Maintenance Data Specialist. Possesses advanced leadership, communication, and organizational skills honed through military service. Demonstrates exceptional proficiency in administrative and clerical procedures, with a comprehensive understanding of business and management principles. Proven track record of success in ensuring the efficiency and accuracy of aviation maintenance operations. Excels in quality control analysis, equipment maintenance, and personnel management. Seeking opportunities to leverage expertise in manufacturing processes to drive operational excellence and contribute to organizational success.

Detailed-oriented Health Information Management Specialist with a B.S. in HIM and experience in assembling and maintaining patient records, EMR systems (including EPIC), and providing excellent customer support in fast-paced healthcare environments. Passionate about contributing to an organization focused on continuously improving consumer experiences. Adept at quickly learning new systems and eager to apply strong organizational and communication skills to any organization.

Experienced and dependable Business Office Associate with 10 years of success in a fast-paced medical office environment. Known for being highly organized, adaptable, and an excellent problem solver with a strong work ethic. Skilled in patient check-ins, appointment scheduling, and healthcare software, including Epic and MyChart. Dedicated to providing exceptional service and building positive relationships with patients and staff.

Experienced QA Engineer with a track record of delivering high-quality software applications in the SaaS and healthcare IT sectors. Proficient in manual testing, SQL, and Postman API testing, with a strong focus on enhancing the user experience. Successfully developed and implemented comprehensive test plans, executed test cases, and documented defects. A metrics-driven professional, consistently achieving measurable results and optimizing software quality.

Dedicated professional with over two decades of diverse experience in Appeals & Grievances, insurance verification, and claims processing

Jessica Perez

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Some College (No Degree) - Nursing

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Front Desk Receptionist

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Some College (No Degree) - Nursing

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