Jasmine Salvatore
St. Louis,MI
Summary
I have had a lot of experience doing clerical work and have gained leadership skills during my time at Biggby Coffee. I am organized, a team player and a fast learner
Overview
7
7
years of professional experience
Work History
General Manager
Biggby Coffee
03.2020 - Current
- Manage daily operations, ensuring efficiency and customer satisfaction
- Increased sales through strategic planning and effective leadership
- Implemented cost-saving strategies, enhancing profitability
- Resolved customer issues swiftly, improving service quality
- Mentored staff, fostering a collaborative and motivated team
- Opened new store locations
- Created store level training materials
Front Desk Clerk
Alma College
05.2019 - 11.2021
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Library Assistant
Alma College
08.2019 - 03.2021
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
Shift Leader/ Barista Trainer
Starbucks
08.2018 - 02.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Alma High School
Alma, MISkills
- Mentoring
- Inventory Management
- Employee Engagement
- Performance Analysis
- Sales Strategy
Personal Information
Title: HR Generalist
Timeline
General Manager
Biggby Coffee
03.2020 - Current
Library Assistant
Alma College
08.2019 - 03.2021
Front Desk Clerk
Alma College
05.2019 - 11.2021
Shift Leader/ Barista Trainer
Starbucks
08.2018 - 02.2020
High School Diploma -
Alma High School
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