JASMINE SCHELL
DREXEL HILL
Summary
Results-driven Human Resources Specialist known for exceptional productivity and efficiency in managing HR tasks. Specialize in talent acquisition, employee relations, and compliance management. Excel at communication, problem-solving, and adaptability, ensuring smooth HR operations and positive workplace environment. Embrace challenges with resilience and strategic thinking to support organizational goals.
Overview
10
10
years of professional experience
Work History
Employee and Labor Relations Specialist
Environmental Protection Agency
Philadelphia
09.2024 - Current
- As an employee and labor relations specialist for Region 3, I provide authoritative advisory service to management, including matters requiring management to address inappropriate conduct, unsatisfactory performance and adverse actions, performance, grievance (administrative and negotiated) unfair labor practice charges and interpretation of labor contracts.
- I assist supervisors, managers and employees in identifying and resolving problems which arise out of or affect work conditions or performance, or situations which may infringe on employee or management rights, including employee conduct, performance appraisals, leave and hours of work, outside employment, and similar employee relations problems.
- I prepare for management officials memorandums and or letters proposing or deciding adverse or disciplinary actions; advising employees of unacceptable performance or leave practices, grievance responses, and unfair labor practices responses. In preparing these documents, I provide expert knowledge on appeals and procedural rights, guidance on avoiding due process violations and potential vulnerabilities for third party reviews.
- I develop and implement labor relations outreach and training program for all regional management. I assess the needs of management and provide all necessary information and instruction to ensure a consistent and effective labor relations program. From this training program, managers have necessary knowledge, skills and abilities to appropriate address labor and employee matters.
Employee and Labor Relations Specialist
Social Security Administration
Philadelphia
12.2021 - 09.2024
- I exercised delegated human resources administration and management authorities (directly or as a designee) to provide comprehensive employee and labor management relations advisory services to management officials, supervisors and employees. In providing such services, I ensure that the employee and labor management relations activities are in conformance with Federal and Agency policies and procedures while meeting customer needs in an effective and efficient manner.
- I provided staff advisory services to management officials and supervisors in conjunction with the Office of Labor Management and Employee Relations (OLMER), on interpretation and application of the Collective Bargaining Agreement(s), Memorandums of Understanding (MOUs), unwritten agreements, past policies and practices, employment related statutes, unfair labor practice charges, labor related matters place before arbitrators by the union, issues and impasses involving federal mediators and the Federal Services Impasse Panel (FSIP).
- I represented the Philadelphia Region to various state unemployment boards to provide expert testimony regarding the details of former employees’ removals and terminations. Based on my knowledge, unemployment eligibility determinations and appeals determinations.
- I served as a Harassment Prevention Officer and have conducted interviews with witnesses of alleged harassment as well as claimants. I prepare interview questions and synthesize investigation meetings. This information is forwarded to a deciding official to determine appropriate administrative responses.
Supervisory Social Insurance Specialist
Social Security Administration
Philadelphia
02.2020 - 12.2021
- I served as first line supervisor for employees of the Remittance and Accounting Unit (RAU) of the Debt Management section. The RAU is responsible for processing and deposition all remittances received for the Social Security Administration.
- I reviewed, approved or denied various types of leave including the Family Medical Leave Act (FMLA). I review time and attendance records in WebTA and ensure proper payment of employees through daily time and attendance recordation and certification of payroll and leave periods.
- I regularly discussed work performance, conduct meetings with employees supervised and prepares written summaries when required. I evaluated employee performance and prepares initial discussions, mid-year evaluations and Year-end formal appraisals. I Recommended employees for honor awards and cash incentive awards for performance.
- I ensured employees are familiar with and understand personnel policies that directly affect them such as: the merit promotion plan, performance standards, rating procedures, standards of conduct, policy for Personally Identifiable Information (PII), systems sanctions policies, and proper use of government equipment.
- I implemented provisions of the personnel management and labor relations programs, including merit promotion, equal opportunity and the national agreement.
- I conducted meetings with union officials on formal and informal labor relations matters. Based on delegations of authority as the Step 1 grievance official, I took action and made determinations related to formal grievances from employees.
Post Entitlement Technical Expert
Social Security Administration
Philadelphia
10.2018 - 02.2020
- I prepared and delivered Benefit Authorizer National training packet to newly hired SSA employees. Prepared job aids, and relevant examples and solutions. As necessary, modify national packet to reflect current or local practices and procedures.
- I used a wide variety of teaching methods and tools to deliver relevant course material. My teaching methods consisted of group discussion, lecture and programmed instruction, self-paced program, multimedia presentations, demonstration and examples.
- I conferred with other instructors and Post Entitlement Technical Experts to resolve differences in interpretation of policies, regulations and procedures.
- I consulted Operations Analysis staff for policy or procedural guidance to ensure continuity and consistency within the Program Service Center on complex issues or procedure problems as well as matters that cannot be resolved based upon existing procedures. I ensured appropriate information was shared with students.
- I developed lesson plans, training aids and examples along with Operations Support Branch instructors and Post Entitlement Technical Experts (PETEs) to ensure uniformity in instruction as well as providing relevant tools to be used by the students.
Benefits Authorizer
Social Security Administration
Philadelphia
05.2015 - 10.2018
- I effectuated initial entitlement of retirement, disability and survivor benefits after careful consideration of incoming awards provided by Field Office and Program Service Center Claims Authorizers. Take required taken via the Manual Adjustment Credit and Award Data Entry (MACADE) system. If additional information is required to process initial entitlement, refer to the appropriate function.
- I determined correct benefit amounts in accordance of the Social Security Act based on such factors as the benefit type, family composition, dates of entitlement, periods of prior or non-entitlement and the age at the time of entitlement.
- I determined the existence of beneficiary underpayments and take appropriate action to issue payment or develop for proper recipient. If additional information is necessary to take correct action, I initiated appropriate referral or development actions.
- I provided information and explanation to beneficiary calling the National 800 number. I sent forms, clarified policy and procedures and informed of additional external resources when appropriate. I process simple actions using Manual Adjustment Credit and award Data Entry (MACADE) and/Post-entitlement Online System (POS) or prepared referral to the appropriate function if immediate action cannot be taken.
Education
Master of Arts - Human Resources Management
West Chester University of Pennsylvania
West Chester, PAB.A. - History
Pennsylvania State University
University Park, PASkills
- Employee relations and Labor law compliance
- Conflict resolution
- Performance management
- Data analysis
- Onboarding and orientation
- Pre-employment screening
- Confidential document control
- HR policy/procedure development
Timeline
Employee and Labor Relations Specialist
Environmental Protection Agency
09.2024 - Current
Employee and Labor Relations Specialist
Social Security Administration
12.2021 - 09.2024
Supervisory Social Insurance Specialist
Social Security Administration
02.2020 - 12.2021
Post Entitlement Technical Expert
Social Security Administration
10.2018 - 02.2020
Benefits Authorizer
Social Security Administration
05.2015 - 10.2018
Master of Arts - Human Resources Management
West Chester University of Pennsylvania
B.A. - History
Pennsylvania State University