Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Schult

Newnan,GA

Summary

Dependable Healthcare Professional experienced in managing digital workflows and navigating proprietary database systems. Achieved over 98% accuracy in processing high-volume inventory and delivering effective customer support through efficient troubleshooting and quality assurance. Focused on leveraging system navigation and organizational skills to optimize workflows and ensure compliance with safety protocols.

Overview

4
4
years of professional experience

Work History

Digital Fulfillment & Operations Associate (ClickList)

Kroger
Newnan, GA
06.2022 - Current
  • Monitored real-time digital order queues, dynamically prioritizing tasks to meet changing hourly volumes and tight delivery windows.
  • Navigated proprietary digital database systems and utilized RF scanning technology to efficiently track and manage high-volume inventory points daily.
  • Quality Assurance: Maintained strict attention to detail to ensure 98% accuracy across complex digital queues, minimizing processing errors under time-sensitive corporate metrics.
  • Customer Support Provided professional front-line support, navigating internal systems to quickly troubleshoot order discrepancies and resolve customer inquiries.
  • Compliance & Safety: Strictly adhered to corporate safety protocols, cleanliness standards, and regulatory guidelines regarding cold-chain compliance and inventory handling.
  • Collaborated with cross-functional team members to streamline logistics and optimize daily workflows, ensuring seamless operational continuity.

Education

Healthcare Studies – Radiology Track

West Georgia Technical College
La Grange, GA

Skills

  • Healthcare Knowledge: Medical Terminology, Anatomy & Physiology, CPR certification, HIPAA awareness basics
  • Operations: Quality control
  • Soft Skills: Customer support
  • Inventory management
  • Operations: Quality control, workflow optimization, high-volume queue management, auditing
  • CPR certification in progress
  • Soft Skills: Tier-1 customer support, conflict resolution, cross-functional collaboration, time management

Timeline

Digital Fulfillment & Operations Associate (ClickList)

Kroger
06.2022 - Current

Healthcare Studies – Radiology Track

West Georgia Technical College
Jasmine Schult