Jasmine Scotch
Missouri City
Summary
Dynamic professional with a proven track record at Texas Doggie Daycare, excelling in customer service and decision-making. Leveraged tech-savvy skills to enhance operational efficiency and fostered team performance. Successfully trained staff, ensuring safety and quality standards. Recognized for energetic leadership and adept cash handling.
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Overview
4
4
years of professional experience
Work History
Shift Manager
Texas Doggie Daycare
07.2025 - Current
- Assisted in managing daily operations and workflow efficiency.
- Learned safety protocols and best practices for team performance.
- Assisted in daily care and feeding of kennel animals, ensuring health and well-being.
- Maintained cleanliness of kennels and play areas, promoting a safe environment for pets.
- Monitored animal behavior and reported any health concerns to senior staff.
- Engaged with pet owners, addressing inquiries and providing updates on their animals' status.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Veterinary Assistant
Washington Heights Veterinary Clinic
04.2025 - 08.2025
- Assisted veterinarians during examinations and procedures, ensuring animal comfort and safety.
- Maintained cleanliness and organization of examination rooms and surgical areas to meet health standards.
- Prepared and administered medications as directed by veterinary staff, enhancing treatment efficiency.
- Monitored vital signs and behavior of animals in care, promptly reporting changes to veterinarians.
- Provided support in handling and restraining animals for exams, fostering a calm environment.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Kennel Technician/Front Desk Receptionist
Petsuites
04.2022 - 07.2025
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Barista Shift Lead
Beanhere Coffee
01.2022 - 07.2025
- Led daily operations, ensuring efficient workflow and high-quality service during peak hours.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Managed inventory levels, placing orders to maintain optimal stock for all products.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Education
No Degree - Vet Technician
Vet Tech Institute
Houston, TXGraduate Certificate - Medical Coding And Billing
US Career Institute
Fort Collins, CO01-2026
High School Diploma -
Elkins High School
Missouri City, TX05-2021
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Energetic and enthusiastic
- Tech-Savvy
- Shift leadership
- Customer service
- Computer skills
Timeline
Shift Manager
Texas Doggie Daycare
07.2025 - Current
Veterinary Assistant
Washington Heights Veterinary Clinic
04.2025 - 08.2025
Kennel Technician/Front Desk Receptionist
Petsuites
04.2022 - 07.2025
Barista Shift Lead
Beanhere Coffee
01.2022 - 07.2025
No Degree - Vet Technician
Vet Tech Institute
Graduate Certificate - Medical Coding And Billing
US Career Institute
High School Diploma -
Elkins High School
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