Jasmine Serrano
Norwalk,CA
Summary
Dedicated and skilled lead supervisor with extensive experience in patient intake processes, medication administration, and schedule coordination. Expertise in maintaining accurate electronic health records and ensuring compliance with healthcare regulations, ready to make a significant impact in patient care operations.
Overview
8
8
years of professional experience
Work History
Lead Supervisor/Intake Coordinator
A Malibu
Malibu, California
06.2024 - Current
- Supervised daily operations and streamlined workflow to enhance team efficiency.
- Trained new employees on company policies and procedures to ensure compliance and operational readiness.
- Scheduled staff shifts to meet operational needs effectively.
- Coordinated patient intake processes and ensured compliance with healthcare regulations.
- Managed appointment scheduling and maintained accurate patient records to support effective patient care.
House Manger
Seasons Malibu
Malibu, California
05.2022 - 03.2024
- Managed daily operations for client care and facility maintenance.
- Coordinated schedules and activities for staff and residents.
- Administered medications according to prescribed schedules and protocols.
- Monitored patient vital signs during detoxification procedures.
- Collaborated with multidisciplinary team members to develop individualized care plans for each patient.
ER Technician
Cedar Sinai Medical Center
Marina del Rey, California
01.2018 - 03.2023
- Provided emergency life-saving measures for cardiac arrest, respiratory failure, and shock victims.
- Monitored vital signs and promptly communicated changes to healthcare providers to facilitate timely interventions.
- Prepared and maintained medical equipment for emergency procedures.
- Documented patient information accurately in electronic health records.
- Managed inventory levels of supplies, ensuring readiness for emergency situations by maintaining adequate stock at all times.
Education
High School Diploma -
Yucca Valley Higschool
Yucca Valley, CA07-2018
CNA -
CNRC
Palm Springs, CAEMT -
EMT Education And Training
Hawthorne, CASkills
- Intake coordination
- Substance abuse expertise
- Trauma care
- Electronic health records
- Appointment scheduling
- Schedule coordination
- Operations supervision
- Medication administration
Timeline
Lead Supervisor/Intake Coordinator
A Malibu
06.2024 - Current
House Manger
Seasons Malibu
05.2022 - 03.2024
ER Technician
Cedar Sinai Medical Center
01.2018 - 03.2023
High School Diploma -
Yucca Valley Higschool
CNA -
CNRC
EMT -
EMT Education And Training