Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
United Veterans Beacon House Homeless Shelter
12.2025 - Current
Partner with physicians, social workers, therapists, nutritionists, and other case managers to develop and implement individualized care plans and document patient interactions and interventions in electronic charting systems.
Provide immediate support and assistance to individuals experiencing crisis, such as mental health issues or substance abuse.
Develop and implement comprehensive case management plans to address client needs and goals.
Facilitate individual and group sessions to promote positive behavior change for clients.
Monitor clients' progress and track client services to provide crisis interventions.
Assist clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Advocate for social and community service programs to increase awareness and funding.
Develop and implement training programs for staff.
Teacher
Newport News Public School Dst
08.2024 - 06.2025
Created and developed lesson plans to meet students' academic needs.
Facilitated learning of Spanish language using variety of instructional methods, resources and technological tools.
Developed and implemented classroom routines to address varying student needs.
Helped students explore concepts with engaging, learning-focused activities.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Preschool Teacher
Paper Planes ELC
09.2022 - 04.2023
Applied play-based strategies to provide diverse approaches to learning.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Maintained organized, fun and interactive classroom to help children feel safe.
Shift Manager
Handy Pantry Stores
01.2016 - 08.2019
Coached crew members to optimize performance and motivate toward more efficient work.
Promoted business' development by building and maintaining relationships with new clients.
Cooperated with coworkers to improve customer experience and manage storefront.
Education
Master of Arts - Social Work
Keuka College
Keuka Park
12-2028
Bachelor of Arts - Psychology
SUNY, Potsdam
Potsdam, New York, NY
05-2021
Skills
Advocacy
Active listening
Empathy
Cultural Competence
Communication
Problem Solving
Data entry and analysis
Program development
Community outreach
Client assessment
Positive attitude
Resource management
Risk assessment
Certification
CPR Certified
Narcan Certified
Languages
Spanish
Volunteer Work
Volunteered at CREAR Association in Samara, Costa Rica.
Represented organization positively and professionally while providing community with much-needed services.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteered at Pax Christi Hospitality Center in Port Jefferson, NY.
Collaborated with staff to deliver fresh and hot meals.
Maintained clean, neat, and operational facilities to serve program needs.