Jasmine Shurns
El Paso
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2025
2025
years of professional experience
Work History
Patient Care Technician
Seabreeze Healthcare
Vero Beach, FL
01.2025 - 2025
- Supported nursing staff by monitoring patient vitals and documenting changes in condition.
- Delivered compassionate care to patients, ensuring comfort and emotional support throughout treatment.
- Facilitated collaboration among multidisciplinary teams to enhance patient care plan development and implementation.
- Ensured accuracy of patient records and documentation within electronic health systems for at least 13 patients each shift.
Team Member
Dunkin' Donuts
Vero Beach, FL
11.2024 - 01.2025
- Crafted and delivered high-quality beverages and food items to enhance customer experience.
- Ensured cleanliness and organization of workstations and dining areas.
- Facilitated training sessions for new team members on operational procedures.
- Executed precise customer transaction processing utilizing point-of-sale systems.
- Managed customer inquiries and efficiently resolved issues to enhance satisfaction.
Server
Four Seasons Hotel
Houston, TX
2023 - 2024
- Provided exceptional customer service to enhance guest satisfaction and encourage repeat visits.
- Facilitated collaboration with kitchen staff to ensure efficient food preparation and presentation.
- Ensured cleanliness and organization of dining areas while adhering to health and safety standards.
- Facilitated training sessions for new team members on service protocols and menu knowledge.
- Enhanced sales performance by 10% through strategic upselling techniques and comprehensive knowledge of menu items, specials, and promotions.
Warehouse Associate
Amazon
Pflugerville, TX
2022 - 2023
- Managed operation of material handling equipment to ensure efficient product transportation within warehouse environment.
- Verified and documented incoming shipments to ensure inventory accuracy.
- Facilitated maintenance of clean and organized work areas to enhance safety and operational efficiency.
- Executed precise selection and packing of 300+ customer orders to ensure timely shipping.
Server
Twin Peaks
Irving, TX
2020 - 2021
- Delivered exceptional customer service by efficiently resolving inquiries and addressing needs.
- Established feedback mechanisms to collect customer suggestions for menu enhancements.
- Cultivated in-depth understanding of menu offerings to enhance guest recommendations.
- Oversaw maintenance of a clean and welcoming dining environment, ensuring a positive guest experience.
- Cultivated strong relationships with regular customers through engaging interactions and attentiveness to individual preferences.
Team Trainer
Chick-fil-A
Arlington, TX
12.2019 - 2022
- Provided exceptional customer service, resolving complaints and ensuring satisfaction.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times to less than 5 minutes for customers.
- Trained new crew members on food safety and sanitation procedures.
- Assisted in daily operations to maintain efficient workflow during peak hours.
Education
High School Diploma -
Timberview High School
Arlington TexasBachelor of Science - Nursing
El Paso Community College
El Paso, TXSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Strong work ethic
- Exceptional customer service
Timeline
Patient Care Technician
Seabreeze Healthcare
01.2025 - 2025
Team Member
Dunkin' Donuts
11.2024 - 01.2025
Team Trainer
Chick-fil-A
12.2019 - 2022
Server
Four Seasons Hotel
2023 - 2024
Warehouse Associate
Amazon
2022 - 2023
Server
Twin Peaks
2020 - 2021
High School Diploma -
Timberview High School
Bachelor of Science - Nursing
El Paso Community College