Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Jasmine Singh

Union

Summary

Expert in cash handling and conflict resolution with a track record of enhancing customer satisfaction in dynamic settings. Skilled in training and mentoring staff to achieve operational excellence. Demonstrated ability to maintain composure and efficiency under pressure. Committed to fostering a positive customer experience through effective team leadership.

Overview

3
3
years of professional experience

Work History

Head Cashier

Kids Place
Newark
07.2024 - Current
  • Supervised daily cash handling and transactions in fast-paced children's retail environment.
  • Trained and mentored new cashiers on customer service and register operations.
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Conducted regular audits of cash drawers to ensure accuracy and accountability.
  • Implemented procedures that enhanced checkout efficiency and accuracy.
  • Handled returns, exchanges, and refunds according to company policy, ensuring high customer satisfaction.
  • Performed opening and closing duties, including money counting and till balancing.
  • Collaborated with management to optimize staffing levels during peak hours.

Customer Service Sales Representative

Kids Place
Newark
06.2022 - 07.2024

Cultivated strong client relationships to boost loyalty and retention.

  • Resolved customer inquiries and issues promptly to ensure satisfaction.
  • Identified cross-selling opportunities to enhance product offerings.
  • Engaged customers with effective verbal communication to ascertain needs.
  • Listened attentively to customer requirements, recommending optimal products and services.
  • Welcomed and assisted customers, promoting positive interaction experiences.

Education

High School Diploma -

Union High School
Union, NJ
06-2025

Skills

  • Customer service excellence
  • Cash handling
  • Conflict resolution
  • Training and mentoring
  • Sales strategies
  • Communication skills
  • Cash register operation
  • Merchandising

Affiliations

  • Volunteer Assistant Coach - Union Girls Softball League
  • Community Support - Raised money to support under privileged kids in the community for school supplies.

References

References available upon request.

Timeline

Head Cashier

Kids Place
07.2024 - Current

Customer Service Sales Representative

Kids Place
06.2022 - 07.2024

High School Diploma -

Union High School