Jasmine Smith
East Dublin,GA
Summary
Detail-oriented receptionist skilled in appointment scheduling and patient record management. Proven ability to handle patient inquiries with excellent communication and active listening skills.
Overview
1
1
year of professional experience
Work History
Receptionist/Customer Service Call Center Representative
Ambrose Pediatric Dentistry
Dublin, Georgia
03.2025 - Current
- Answered phone calls and addressed patient inquiries effectively.
- Handled incoming calls, recorded messages, and directed inquiries to appropriate departments.
- Welcomed patients at dental office, ensuring a positive first impression.
- Managed appointment scheduling using practice management software.
- Collected and verified patient information for records accurately.
- Processed payments and updated accounts to reflect balance changes.
- Processed insurance claims and maintained billing records efficiently.
Education
High School Diploma -
East Laurens High School
East Dublin, GA05-2023
Skills
- Appointment scheduling
- Patient record management
- Practice management software
- Database management
- Telephone skills
- Active listening
- Communication skills
Languages
Italian
Limited
Spanish
Limited
Timeline
Receptionist/Customer Service Call Center Representative
Ambrose Pediatric Dentistry
03.2025 - Current
High School Diploma -
East Laurens High School