Jasmine Smith-Gomez
Paraprofessional Aide
Modesto,CA
Summary
Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing two years of comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for modeling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Associate
Bed Bath And Beyond
Modesto, California
10.2021 - Current
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered basic technical support for clients on wide range of company products.
Paraprofessional Aide
Ceres School District
Ceres, California
01.2020 - Current
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Server
Buffalo Wild Wings
Modesto, California
05.2017 - 12.2019
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
Education
No Degree - Communications
Modesto Junior College
Modesto, CA 08.2018 - 05.2020
Bachelor of Arts - Communications
California State University - Stanislaus
Turlock, CA 09.2020 - 12.2021
Skills
Creative problem solving
Strategic sales knowledge
Sales expertise
Negotiation
Quality assurance
Conflict resolution techniques
Social development and integration
Activity Planning
Lesson Planning
Behavior improvements
Timeline
Customer Service Associate
Bed Bath And Beyond
10.2021 - Current
Bachelor of Arts - Communications
California State University - Stanislaus
09.2020 - 12.2021
Paraprofessional Aide
Ceres School District
01.2020 - Current
No Degree - Communications
Modesto Junior College
08.2018 - 05.2020
Server
Buffalo Wild Wings
05.2017 - 12.2019