Jasmine Stephens
Chicago,IL
Summary
Hello, my name is Jasmine Stephens. I am a 16 year old JROTC member dedicated to providing great Customer Service to prioritize and multi-task in fast-paced working environment. Successfully work as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
Chicago, IL
08.2024 - 12.2025
- Responded to customer inquiries via phone, email and chat.
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Resolved customer inquiries in a timely manner.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Followed policies and procedures to meet or exceed established performance requirements.
Cell Phone Sales Associate
Safelink Wireless
Chicago, IL
07.2023 - 12.2025
- Programmed SIM cards for customers' new or existing cell phone plans according to their requirements.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Inspected and proofread documents to check accuracy.
- Met sales goals for products subject to special promotions, emphasizing special offers in interactions with customers and keeping records of promotional sales.
Fast Food Crew Member
Kfc Chicken
Calumet City, IL
01.2024 - 07.2025
- Operated cash register and received payment from customers in cash or credit form.
- Restocked shelves with fresh ingredients as needed throughout shift.
- Greeted customers in a friendly and professional manner.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
High School Diploma -
Morgan Park High School
Chicago, IL05-2026
Skills
- Rapid Problem-Solving
- Consistently Reliable
- Adaptable Learner
- Intelligent Problem Solver
- Sales orders
- Inventory upkeep
- Drawer management
- Customer service
Timeline
Customer Service Associate
Walgreens
08.2024 - 12.2025
Fast Food Crew Member
Kfc Chicken
01.2024 - 07.2025
Cell Phone Sales Associate
Safelink Wireless
07.2023 - 12.2025
High School Diploma -
Morgan Park High School
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