Customer Service Representative
- Assisted customers with inquiries and product information, ensuring high satisfaction levels.
- Resolved customer complaints promptly, enhancing overall service quality.
- Adapted quickly to changing priorities while maintaining service standards during peak times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to streamline processes and improve response times.
- Maintained knowledge of products and services to provide accurate information consistently.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
