To obtain a position in which my leadership, business, and meticulous observation skills can be effectively utilized for mutual benefit.
Overview
12
12
years of professional experience
Work History
Professional Chauffeur
Executive Premier Limosine
03.2022 - Current
Performed routine vehicle inspections before each trip to ensure proper maintenance and compliance with regulations.
Increased repeat business by developing strong relationships with clients through excellent communication skills.
Kept accurate records of mileage, travel times, and expenses for billing purposes.
Attended ongoing training sessions to stay up-to-date on industry best practices and driving safety standards.
Handled sensitive situations discreetly to maintain client confidentiality and privacy.
Maintained a clean and comfortable vehicle for the optimal passenger experience.
Assisted passengers with luggage to provide seamless door-to-door service.
Enhanced client satisfaction by providing timely and professional transportation services.
Lead Valet
Thunder Valley Casino Resort
07.2017 - 03.2022
Professionally handled transportation calls, while also ensuring expeditious valet service
Schedule and input limo runs using provided systems, while also providing exceptional communication with drivers and players
Ensured adequate drive times and estimates to guest prior to departure
Effectively communicated with Casino Ops Managers to approve guest based on points earned
Handled stressful situations with care and poise
Overseen all of 10 team members with respect and dignity to create an encouraging work environment
Ability to lead the crew with little to no oversight on a nightly basis
Consistent communication with management regarding day to day experiences while also providing solutions
Scheduled valet breaks to best accommodate peak business hours in all three stations
Consistently keeping the workplace clean and in order to limit errors
Adequately followed all processes and procedures in a professional manner including: Lost keys, lost tickets, property damage, guest concerns, and proper security measures
Prepped valet and limo essentials to assure ample supplies for the following day.
Data Collector Field Interviewer
Headway / RTI
04.2017 - 06.2017
RESPECT Evaluation of Tobacco Focused Public Education Campaign
Assisted respondents to complete the screener via an electronic device and transmit this information to RTI
Recruited local bars and nightclubs that cater to the LGBT community
Completed, organize, safely store, and ship paperwork in a timely fashion
Documented and navigated through provided tablet
Calculated and distributed correct funds following completed survey
Completed an overall analysis on what worked the best and which venues had the highest concentrate of our designated target group.
Field Energy Specialist
SolarCity
12.2016 - 05.2017
Meet with as many Home Depot customers as possible and introduce SolarCity
Guide quality prospects through provided tablet to understand basic benefits of residential solar and the SolarCity program
Counter objections and common misconceptions with solutions and benefits
Determine suitability of sites using proprietary tools and satellite technology
Schedule in-home consultations for in-depth analysis and proposed solution
Created my own sales strategies that worked best for me
Consistent top three sales agent on my team
Worked closely with sales consultants to ensure the best customer experience.
Cashier, Floor Clerk, Customer Service Rep
Target
10.2012 - 12.2016
Operated and reconciled cash register using POS
Replenish/ closed register
Sorted checks, media, and coupons at the end of the day
Consistently maintained a clean check out area
Effectively upsell credit/debit store cards
Priced merchandise, process returns, checkouts/online orders
Sorted returns and re-shopped merchandise to correct processing areas
Processed salvage, toss, ESIM, and CRC items to correct areas
Interacted with customers in store/ over phone accomplish up sells
Resolved customer questions/ complaints
Scheduled cashier breaks
Efficient in using electronic tools provided to find, pull, and back stock merchandise
Replenished cashier funds throughout
Zoned assigned areas/ freezers/ coolers to brand standards
Pushed re-shop back to the correct spot on the floor
Ordered produce for the upcoming week using PDA
Finished all task in allotted time
Filled shelves to capacity/ print corresponding sales tags/ rotating product.
Data Collector Field Interviewer
Headway / RTI
09.2016 - 11.2016
RESPECT Evaluation of Tobacco Focused Public Education Campaign
Assisted respondents to complete the screener via an electronic device and transmit this information to RTI
Recruited local bars and nightclubs that cater to the LGBT community
Completed, organize, safely store, and ship paperwork in a timely fashion
Documented and navigated through provided tablet
Calculated and distributed correct funds following completed survey
Completed an overall analysis on what worked the best and which venues had the highest concentrate of our designated target group.
Education
Some College -
Center High School
Antelope, CA
Skills
Ability to adhere to safety protocols with discernment
Competence to follow directed guidelines
Self-Motivated
Solution Oriented
A quick study with the aptitude to retain new information
Excellent communication skills
Experienced in handling money and calculating basic math
Ability to collaborate effectively with my peers
Capacity to perform rigorous physical activities for extended periods of time
Associate Governmental Program Analyst at State of California, Department of Managed Health Care (DMHC)Associate Governmental Program Analyst at State of California, Department of Managed Health Care (DMHC)