Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Sullivan

Chicago,IL

Summary

Strategic Human Services and Program Operations Leader with 7 years of experience in designing wellness frameworks, driving organizational change, and facilitating conflict transformation. Expertise in stakeholder engagement, adult learning design, and data-driven strategy execution enhances organizational health and psychological safety. Committed to applying skills in learning and development and employee relations to foster operational effectiveness in educational, corporate, healthcare, or non-profit settings.

Overview

1
1
Certification
8
8
years of professional experience

Work History

Restorative Justice Specialist

Chicago Public Schools
Chicago, IL
02.2024 - Current

Enterprise Framework Rollout: Align district-wide culture initiatives with OSEL’s Healing-Centered Framework, scaling trauma-informed strategies across large-scale institutional networks.

Program & Instructional Design: Architect, curate, and implement district-wide coaching frameworks and professional development curricula, including the high-impact Restorative Reentry Toolkit training series.

Designed and facilitated workshops, tools, and evaluation metrics for program implementation while directing ongoing professional development for district Restorative Justice Coordinators.

Aligned cross-functional stakeholders by partnering with Network SEL Specialists and community organizations to execute tailored coaching project plans, ensuring operational consistency across multiple departments.

Collaborated with executive leadership to implement district-wide strategies that mitigated systemic inequities and fostered inclusive organizational environments.

Juvenile Justice Re-Engagement Specialist

Chicago Public Schools
Chicago, Illinois
12.2022 - 02.2024

High-Stakes Client Engagement: Utilized active listening and motivational interviewing to establish trusted relationships with high-need, justice-involved individuals, enhancing retention and system navigation.

Data-Driven Diagnostics: Analyzed historical data, transcripts, and organizational records to synthesize client profiles and author individualized transition, intervention, and support plans.

Inter-Agency Collaboration: Collaborated with judicial/court staff, detention personnel, and executive staff to facilitate re-entry convenings and optimize multi-agency operations.

Aligned clients with specialized resources based on program offerings, enhancing their access to support.

Community Relations Representative & Restorative P

Chicago Public Schools
Chicago, Illinois
08.2019 - 12.2022

Stakeholder & Community Engagement: Established strategic partnerships with local organizations and community stakeholders to source essential services and successfully execute large-scale community events.

Conflict Resolution & Mediation: Facilitated Tier 1–3 proactive and responsive dispute resolution processes (including Peace Rooms and dedicated Talking Spaces) to effectively de-escalate crisis situations and restore community trust.

Curriculum & Scope Development: Developed and implemented custom organizational scope & sequences aligned with institutional culture goals; conducted cross-departmental training to enhance staff capacity in conflict transformation.

Mental Health Therapist Intern

Gateway Foundation Rehab Centers
Chicago, Illinois
08.2018 - 05.2019

Crisis Response & De-escalation: Responded to acute trauma and crisis situations, stabilizing individuals and implementing risk mitigation strategies.

Group Dynamics & Education: Facilitated psycho-educational and anger management groups while documenting client progress and compliance.

  • Conducted individual therapy sessions to support client mental health needs.
  • Assisted in developing treatment plans based on client assessments and goals.
  • Facilitated group therapy sessions to encourage peer support and interaction.

Education

Master of Science - Clinical Counseling For Mental Health

National Louis University
Chicago, IL
06-2018

Bachelor of Science -

Eastern Illinois University
Charleston, IL
05-2013

Skills

Program Implementation

Stakeholder Alignment

Crisis Intervention

Data Analysis

Data Management

Capacity Building

Professional Development

Documentation Management

Google Workspace

Resource Allocation

Certification

  • Real Colors Trainer & Facilitator

Timeline

Restorative Justice Specialist

Chicago Public Schools
02.2024 - Current

Juvenile Justice Re-Engagement Specialist

Chicago Public Schools
12.2022 - 02.2024

Community Relations Representative & Restorative P

Chicago Public Schools
08.2019 - 12.2022

Mental Health Therapist Intern

Gateway Foundation Rehab Centers
08.2018 - 05.2019

Master of Science - Clinical Counseling For Mental Health

National Louis University

Bachelor of Science -

Eastern Illinois University
Jasmine Sullivan