Jasmine Tabron
Dallas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also, seeking a position with a growing organization to make a positive impact on revenues, and experience long-term career growth.
Overview
10
10
years of professional experience
Work History
Project Coordinator
TouchPoint
03.2024 - 08.2025
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated end-to-end implementation of ATM deployment projects, including site selection, vendor management, installation, and compliance with banking regulations.
- Managed project timelines, budgets, and risk assessments to ensure successful delivery of multiple ATM rollouts across designated regions.
- Liaised between cross-functional teams including banking partners, technicians, hardware suppliers, and security personnel to streamline communication and execution.
- Facilitated communication between cross-functional teams to streamline project workflows.
Dispatch Coordinator
TouchPoint
07.2022 - 03.2025
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
- Scheduled and organized delivery routes.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Provided customers with information on products and services.
- Developed and implemented customer service policies and procedures.
- Monitored vehicle locations to coordinate timely arrivals.
- Responded to high volume of phone and email requests to provide logistics information.
Emergency Dispatcher
North Texas Regional EMS
07.2020 - 06.2022
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Answered calls from automatic routing system and took basic information from callers.
- Maintained energy and enthusiasm in fast-paced environment.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch EMS while tracking data in real-time environments.
- Created electronic medical records for all cases, performing routine chart audits and reviewing 50+ charts annually.
Front Desk Agent
Memphis Marriott Downtown
06.2017 - 05.2020
- Greeted and welcomed all hotel guests with a smile.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Collected room deposits, fees and payments.
Appointment Setter
OrthoMemphis
07.2015 - 01.2016
- Effectively managed high-volume of inbound and outbound customer calls.
- Verified patients' eligibility and claims status with insurance agencies.
- Prepared patient charts accurately and neatly for clinic.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Education
Associate of Arts -
TCC Northeast
Hurst, TX05.2022
Diploma - Medical Office Professional
Concorde Career College
Memphis, TN01.2015
High School Diploma - undefined
Memphis Academy of Science And Engineering
Memphis, TN01.2013
Skills
- Data Entry
- Medical Emergency Response
- Emergency Assistance
- Problem-solving
- Time management
- Strong work ethic
- Team building
- Service-oriented
- Computer knowledge
- Detail-oriented
- Project coordination
Timeline
Project Coordinator
TouchPoint
03.2024 - 08.2025
Dispatch Coordinator
TouchPoint
07.2022 - 03.2025
Emergency Dispatcher
North Texas Regional EMS
07.2020 - 06.2022
Front Desk Agent
Memphis Marriott Downtown
06.2017 - 05.2020
Appointment Setter
OrthoMemphis
07.2015 - 01.2016
Diploma - Medical Office Professional
Concorde Career College
High School Diploma - undefined
Memphis Academy of Science And Engineering
Associate of Arts -
TCC Northeast