Jasmine Tate
Hilton Grand Vacations Club
WORCESTER,MA
2
years of professional experience
Outgoing and driven sales experience. Knowledge of sales techniques and persuasive communication skills. Committed to driving revenue growth and customer satisfaction. Skills in fast-paced sales environment, focusing on customer relationship and persuasive communication. Seeking to transition into a new field and learn to better sales skills and experience.
Work History
Sales Representative
1 Year 8 Months- Developed strong relationships with guests every day to understand their needs and lead to a solution
- Explored different ways of sales techniques to close more deals, and showcased the product
- used sales strategies to meet personal goals
- Assisted customers by providing product information and booking arrangements
- always leads with hospitality first and maintains throughout every conversation
- Consistently prioritized hospitality in all guest interactions with hospitality first and maintains throughout every conversation
- Participated in training sessions to improve product knowledge and sales skills.
- Assisted in training new team members on product knowledge and sales techniques.
Receptionist
3 Months- Greeted all customer with a welcoming environment and positive first impression of the business.
- Kept reception and lobby area clean and neat to give visitors positive first impression.
- Answered phone calls and directed calls accordingly.
- Balanced front desk operations for while managing phone calls, emails, and walk-in clients.
- Ensured reception and lobby area remained tidy to create a positive first impression for guests.
- Resolved customer problems and complaints.
- Supported office efficiency by performing tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained and updated all hired staff records.
- Made new staffing profiles which included all personal documents.
Education
High School Diploma
Skills
Product and service knowledge
Customer service
Customer relations
Objection handling
Time management
Sales techniques
Organization skills
Problem-solving skills
Listening skills
Effective communication
Typing speed
Timeline
Sales Representative
Hilton Grand Vacations Club
01.2025 - CurrentRead More
Receptionist
Kims Nursing Staffing Agency
09.2024 - 12.2024Read More
Tahanto Regional Middle-High School
High School Diploma
Read More