Jasmine Taylor
Spotsylvania,VA
Summary
Self-motivated professional with relevant years of experience in healthcare, customer service and office administration. Detail oriented and organized individual who exemplifies professionalism, and an ability to execute multiple projects and tasks at any given moment. Demonstrated history of successful client interaction and project management, while facilitating innovative and efficient solutions to client issues. Highlighted leadership qualities and the ability to work with people from numerous backgrounds, while promoting team values. Driven team member with a desire for increased responsibility and professional growth.
Overview
11
11
years of professional experience
Work History
Eligibility & Financial Determination Specialist
InnovAge PACE
10.2018 - Current
- Assist in completion of Medicaid applications, resolve discrepancies with applications, verify eligibility and renewing coverage during appropriate renewal period.
- Trains staff on current eligibility requirements and policies
- Helped to develop and implement tracking systems for applications and redeterminations.
- Actively maintain up-to-date knowledge of applicable federal, state, local laws, regulations, policies and procedures pertaining to Medicaid.
- Proactively establishes and maintains positive working relationships with state, local agencies and community partners.
- Document and maintain account receivable reports related to case issues and patient accounts.
Enrollment Specialist
Riverside PACE (InnovAge PACE)
01.2014 - 10.2018
- Served as the main point of contact throughout the qualification and onboarding process for individuals interested in enrollment into programs and services.
- Verified Medicaid coverage and assisted with applications if individuals needed coverage.
- Completed intake profiles into the Customer Relationship Management system with all information obtained from the prospective participant.
- Performs center visits, home visits, tours and other interactions with affiliate staff to familiarize prospective participant with program and services.
- Compiled data for reports on enrollment trends, Medicaid cases, demographics and retention rates.
- Participated in marketing and community outreach events.
Clinical Administrative Assistant
Crater Community Hospice
10.2012 - 01.2014
- Served as primary contact for intake and admissions of patients.
- Provided administrative support to clinical staff, including data entry of patient information into an electronic health record system.
- Developed and maintained a filing system for patient records and documents, ensuring accuracy and confidentiality.
- Performed clerical duties such as copying and scanning documents, preparing correspondence, filing paperwork.
- Ordered and coordinated all durable medical equipment for patients.
- Kept track of patient recertification calendar for physician.
Education
Bryant And Stratton College
Orchard Park, NYHigh School Diploma -
Courtland High School
Spotsylvania, VA06.2007
Skills
- Customer Service
- Eligibility Determination
- Medicaid Policy
- Document and File Management
- Administrative Support
- Data Entry
- Staff Training
- Case Records Review
Timeline
Eligibility & Financial Determination Specialist
InnovAge PACE
10.2018 - Current
Enrollment Specialist
Riverside PACE (InnovAge PACE)
01.2014 - 10.2018
Clinical Administrative Assistant
Crater Community Hospice
10.2012 - 01.2014
Bryant And Stratton College
High School Diploma -
Courtland High School
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