Assisted in the development of comprehensive care plans to address individual client needs effectively.
Conducted thorough assessments to identify client needs, strengths, and areas for improvement, contributing to customized intervention strategies.
Enhanced client satisfaction by providing tailored case management support and resources.
Promoted a positive work environment by fostering strong relationships with colleagues and participating in team-building activities.
Head Start Family Advocate
Volunteers of America
12.2020 - 04.2024
Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
Assisted families in completing applications for Head Start enrollment and provided information about program eligibility criteria.
Provided support to families to ensure their children receive quality health services, including immunizations, physicals, and dental exams.
Organized weekly parent meetings to discuss parenting skills, child development, nutrition education, health care, family financial management, job readiness training, and other topics related to self-sufficiency.
Maintained accurate records of all contacts with clients using computer database system.
Provided crisis intervention services as needed to resolve conflicts between parents and guardians and children.
Purchasing Manager
Throwback Junction
10.2016 - 12.2020
Negotiated contracts with vendors to secure best possible prices for goods and services.
Developed and maintained relationships with suppliers to ensure timely delivery of products.
Analyzed market trends to determine appropriate purchasing strategies.
Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
Paraprofessional
ISANA Academies
02.2015 - 08.2018
Created and maintained positive relationships with students, parents, and colleagues.
Supervised small groups of students during instruction time.
Administered assessments to determine student's academic performance levels.
Facilitated communication between educators, administrators, and parents regarding student progress.
Applied positive reinforcement to redirect negative behaviors.
Customer Service
Kohls Department Store
08.2011 - 02.2015
Answered customer inquiries and resolved customer issues in timely manner.
Assisted with product returns, exchanges, refunds, order cancellations, and other related tasks.
Delegated work to staff, setting priorities and goals.