Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Customer Service Representative
Conduent
12.2019 - 04.2022
Technical support
Department Manager
Walmart
05.2013 - 06.2017
I'm over3 departments I manage people under me
I do price changes and run my truck and do mods
Responsibilities
Sales Associate
Wal-Mart
05.2011 - 06.2017
Communicated all store initiatives and promotions to customers to generate return business
Assisted in creating pre-season marketing plans to support department and divisional strategies
Participated in physical inventory counts every period
Built long-term customer service relationship and advised customers on purchases and promotions
Externship Medical Assisting
Urgent Care
10.2013 - 12.2013
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture
Injections and various diagnostic procedures and ancillary tests
Cashier
Wal-Mart
06.2011 - 02.2012
Handled daily heavy money flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems
Politely assisted customers in person and via telephone
Communicated weekly with vendors regarding back order availability, future inventory and special orders
Honors and Awards
Education
Associates of Applied Science - Medical Assisting
Motte College
Wilmington, NC
12.2013
Skills
Cdl Driver (5 years)
CDL (3 years)
OTR (5 years)
EMR Systems
Vital Signs
Patient Care
Venipuncture
Experience Administering Injections
Flatbed (1 year)
Phlebotomy
Commercial Driving
Tractor-Trailer
Medical Records
Freight Experience
Delivery Driver Experience
Driving
CNA(8years)
Certification
CDL Class A Present
Driver's License
Air Brake Endorsement
CPR Certification
Certified Medical Assistant
Tanker Endorsement
CDL C
Food Handler Certification
Accomplishments
Reliability — Proficient September2019 Tendency to be dependable and come to work Full results: Proficient
Conscientiousness — Proficient October2019 Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Overnight Custodial Team Lead — Highly Proficient August2019 Motivating others through feedback to identify improvements or corrective actions. Full results: Highly Proficient
Personality: Hard-Working — Familiar August2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar
Customer Focus & Orientation — Highly Proficient June2019 Responding to customer situations with sensitivity. Full results: Highly Proficient
Organizational Skills — Familiar September2019 Arranging and managing information or materials using a set of rules. Full results: Familiar
Journeyman Multicraft Maintenance Technician at Southern Industrial ConstructionJourneyman Multicraft Maintenance Technician at Southern Industrial Construction