Jasmine West Barnes
Macon,GA
Summary
Familiar with evaluating paperwork to evaluate accuracy and integrity of information. Conscientious about evaluating details, compiling data and producing justifiable recommendations. Offer over 5 years of experience. Collaborative leader with dedication to partnering with co-workers to promote an engaged, empowering work culture. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Title Clerk
Macon-Bibb Tax Commissioner's Office
09.2021 - Current
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for Business and Alcohol Licenses.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Set up orientations and initial training for new employees.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Manager
The UPS Store Inc.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained payroll information by calculating, collecting, and entering data.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Coordinated storage locations and product movements.
- Scheduled pickups and deliveries to maintain smooth operations.
- Maintained customer phone calls with the customer and customer service.
Education
High School Diploma -
Northside High School
Warner Robins, GA07.2014
Bachelor - Criminal Justice
Middle Georgia State University
Macon, GA2015
Associate of Science - Information Technology
Middle Georgia State University
Macon, GABachelor - Criminal Justice
Valdosta State University
Valdosta, GA2014
Skills
- Team Leadership
- Staff Management
- Contract Development and Management
- Verbal and Written Communication
- Multi-Line Phone Proficiency
- Office Management
- Mail Management
- Time Management
- Excel Spreadsheets
- Customer Demographics
- Document Scanning Software
- Microsoft Proficiency
Timeline
Title Clerk
Macon-Bibb Tax Commissioner's Office
09.2021 - Current
Manager
The UPS Store Inc.
High School Diploma -
Northside High School
Bachelor - Criminal Justice
Middle Georgia State University
Associate of Science - Information Technology
Middle Georgia State University
Bachelor - Criminal Justice
Valdosta State University
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