Summary
Overview
Work History
Skills
Work Availability
Quote
Timeline
Hi, I’m

Jasmine Wilkins

Claims Appraiser
Lancaster,TX

Summary

Detail-oriented Claims Appraiser with a comprehensive background in assessing property damages, estimating repair costs, and ensuring compliance. Seeking to leverage my expertise to excel in the role of Claims Appraiser, combining my property claims experience with my proven skills in vehicle inspections and negotiation.

Overview

4
years of professional experience

Work History

Lemonade Insurance
Dallas, TX

CLX Claims Appraiser
03.2023 - Current

Job overview

  • Perform thorough vehicle inspections, meticulously write and review estimates, assess total losses, and handle supplements with meticulous attention to accuracy and compliance.
  • Engage in effective communication with repair shops and vehicle owners, addressing inquiries, concerns, and negotiations to ensure a superior customer experience.
  • Consistently meet high work volume demands and tight deadlines, showcasing exceptional time management and organizational skills.

Kemper Insurance
Dallas, TX

Claims Specialist
07.2021 - 03.2023

Job overview

  • Conducted comprehensive investigations, managed claim payments, and skillfully negotiated settlements for both auto and property damage claims.
  • Successfully managed workload surges by identifying complex problems and implementing effective solutions, effectively deescalating customer issues, and resolving account-related matters.
  • Assessed complex-Large Loss claims and accurately determined value of damages, while successfully negotiated settlements with insurers and claimants.


AAA Auto Club
Coppell, TX

Claims Service Representative
05.2019 - 07.2021

Job overview

  • Thrived in a fast-paced work environment, processing large volumes of claims efficiently and accurately.
  • Skillfully interviewed parties involved to determine liability and assess auto and property damages, expertly negotiated settlements, and maintained updated database production reports.

Skills

  • Negotiation and Conflict Resolution
  • Vehicle Inspection
  • Mitchell
  • CCC
  • Xactimate/XactAnalysis
  • Total Loss Evaluation
  • Customer Service
Availability
See my work availability
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Quote

Hold fast to Dreams, for if dreams die, life is a broken winged bird that cannot fly.
Langston Hughes

Timeline

CLX Claims Appraiser
Lemonade Insurance
03.2023 - Current
Claims Specialist
Kemper Insurance
07.2021 - 03.2023
Claims Service Representative
AAA Auto Club
05.2019 - 07.2021
Jasmine WilkinsClaims Appraiser