Jasmine Williams
Montgomery,AL
Summary
Highly motivated Revenue agent with 7 years of experience in tax compliance, financial analysis, and client communication. Proficient in recording financial transactions and committed to ensuring accurate and timely reporting. Strong analytical and problem solving skills and a dedication to maintaining the highest levels of professionalism and ethical standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Revenue Compliance Agent II
State Of AL Department Of Revenue
02.2020 - Current
- Investigates cases of suspected tax fraud and evasion
- Reviews and processes requests for refunds
- Reviews Corporation and LLC accounts to determine compliance with tax laws and commission policies
- Reviews ACH payment reversals and call taxpayers to reschedule payment or take a payment over the phone
- Provides valuable compliance advice to the business unit management regarding policies, controls, and procedures
- Provides assistance to taxpayers for completing and filing state tax forms; explains the provisions of various tax laws
- Contacts taxpayers by phone and by mail to advise of actions being taken and determine compliance with tax laws and commission policies and secure any outstanding liabilities and delinquencies
- Examines inspections related to the enforcement of tax laws; maintains accurate records
- Responds to verbal, electronic, and written inquiries from taxpayers, coworkers, businesses, and employers concerning individual and corporate tax liabilities
- Issues bank and wage garnishments to collect on past due tax liabilities; initiates execution on real and personal property
- Communicates with banks and employers to ensure that collection actions are being enforced according to state law
- Review financial documentation to establish formal and informal installment plans for individuals and businesses
- Reviews departmental policies and state laws to effectively manage, update, and maintain case load
- Keys taxpayer information into the computer system in a timely manner to reflect/document collection actions taken to update taxpayers’ case information
- Research databases (D/L, Accurint, DIR, FDS) to ensure taxpayer information on RITS matches most current information displayed on other databases, so that collection actions are not delayed
- Processes letters to taxpayers to ensure correspondence is mailed timely
- Tally checks and group letters in a systematically order to prepare for processing
Revenue Compliance Agent I
State Of Alabama Department Of Revenue
09.2016 - 02.2020
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Investigated and documented all violations of compliance regulations to determine necessary improvements.
- Provided assistance to taxpayers for completing and filing state tax forms; explained the provisions of various tax laws
- Contacted taxpayers by phone and by mail to advise of actions being taken and determine compliance with tax laws and commission policies and secure any outstanding liabilities and delinquencies
- Examined inspections related to the enforcement of tax laws; maintained accurate records
- Responded to verbal, electronic, and written inquiries from taxpayers, coworkers, businesses, and employers concerning individual and corporate tax liabilities
- Issued bank and wage garnishments to collect on past due tax liabilities; initiated execution on real and personal property
- Communicated with banks and employers to ensure that collection actions are being enforced according to state law
- Reviewed financial documentation to establish formal and informal installment plans for individuals and businesses
- Reviewed departmental policies and state laws to effectively manage, update, and maintain case load
- Keyed taxpayer information into the computer system in a timely manner to reflect/document collection actions taken to update taxpayers case information
- Researched databases (D/L, Accurint, DIR) to ensure taxpayer information on RITS matches most current information displayed on other databases, so that collection actions are not delayed
- Tally checks and group them in a systematically order to prepare for processing
Education
Master of Science - Human Resources Management
Troy University
Montgomery, AL05.2020
Bachelor of Science - Business Administration
Troy University
Montgomery, AL05.2016
Skills
- Auditing Processes
- Internal Controls
- Financial analysis
- Risk Management
- Internal Audits
- Microsoft Excel proficiency
- Communication strategies
- Time management
- Negotiation techniques
- State Regulations
Certification
Cisco Certified Network Associate (CCNA) Network/Security Fundamentals 04/12/2022 - 04/12/2025
Timeline
Revenue Compliance Agent II
State Of AL Department Of Revenue
02.2020 - Current
Revenue Compliance Agent I
State Of Alabama Department Of Revenue
09.2016 - 02.2020
Master of Science - Human Resources Management
Troy University
Bachelor of Science - Business Administration
Troy University
Cisco Certified Network Associate (CCNA) Network/Security Fundamentals 04/12/2022 - 04/12/2025
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