Jasmine Williams
Summary
Smart financial professional applies strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating credit history, financial stability and risks. Diligent individual with strong work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Underwriter
GoodLeap
08.2022 - Current
- Analyze financial data related to loan requests.
- Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors
- Evaluate loan documents are to insure accuracy and completeness.
- Review loan documentation and vendor reports to identify signs of fraudulent activity.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
Call Center Representative
ADT Solar
03.2021 - 06.2022
- Provided primary customer support to internal and external customers.
- Generate customer leads to develop new accounts
- Prepare proposals, quotes, contracts, or presentations for potential customers
- Provide information about solar power and advice about solar panel installation
- Keep records of customer interactions, process customer accounts and file documents
- Answered product and service questions, suggesting other offerings to attract potential customers.
Guest Service Representative
Staybridge Suites
02.2019 - 11.2020
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Ran reports detailing daily guest numbers, accounting expenses and income, and room service usage.
- Took reservations over the phone and through email, recording guest information in the computer system and verifying details.
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
Sales Associate
Metro PCS T-Mobile
12.2017 - 02.2019
- Helped customers locate products and checked the store system for merchandise at other sites.
- Computer and communication skills, sell phones and help customers find the right plan for them, discuss our new deals
- Engaged with customers to build rapport and loyalty.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Insurance
Adjuster- All Lines
Texas Dept. Of Insurance09.2023
High school diploma -
Heritage High School
Frisco, TX06.2019
Skills
- Underwriting
- Sales
- Customer service
- Inbound and outbound calls
- Credit Analysis
- Risk Management
Certification
Adjusters license
Timeline
Underwriter
GoodLeap
08.2022 - Current
Call Center Representative
ADT Solar
03.2021 - 06.2022
Guest Service Representative
Staybridge Suites
02.2019 - 11.2020
Sales Associate
Metro PCS T-Mobile
12.2017 - 02.2019
Insurance
Adjuster- All Lines
High school diploma -
Heritage High School