Jasmine Willis

I usually complete about 35 calls on a daily basis. Answer incoming calls while providing the highest level of professionalism and knowledgeable service to every customer. Maintain strong call

control, rapport and empathy when needed, I can quickly work through scripts to address problems.

Provide customers with important information regarding promotions and company offers. Keep records of transactions, recorded details of inquiries, complaints, requests, and well as action taken.

I'm also knowledgeable when it come to trouble shooting technical issues with Apple and Samsung products very efficient with resolving issue the first time to avoid callback also maintain great Audit scores and Stat numbers.