Jasmine Wiseman
Summary
Dedicated and detail-oriented Customer Service Specialist and Data Entry Specialist with experience in remote customer support, administrative coordination, and high-volume data management. I am skilled in Microsoft Office, problem-solving, and multitasking with a strong background in communication and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Remote Customer Service Representative
Maximus FEMA
08.2024 - Current
- Provide remote customer service for FEMA inquiries and disaster assistance programs
- Assist individuals in navigating federal aid programs with empathy and professionalism
- Utilize multiple systems to manage customer information accurately
Head Bartender
Houston Livestock Show and Rodeo
02.2016 - Current
- Lead bartender for large-scale events, ensuring fast and efficient service
- Train and manage bar staff while maintaining a high-energy atmosphere
- Handle cashless transactions and maintain inventory control
Receptionist/Staffing Coordinator
Courtyard Nursing and Rehabilitation
08.2023 - 02.2025
- Managed front desk operations, scheduling, and administrative support
- Coordinated staffing logistics, ensuring efficient communication between departments
- Assisted with data entry, documentation, and record management
Staffing Volunteer
3M
03.2019 - 03.2021
- Assisted in staffing and administrative duties for various events
- Maintained organized documentation and ensured smooth event execution
Dog Daycare Attendant
Pampered Pet Inn
06.2018 - 03.2019
- Provided care and supervision for dogs in a daycare setting
- Maintained cleanliness and monitored animal behavior
Beauty Advisor/Cashier
Walgreens
08.2014 - 04.2015
- Provided customer assistance with beauty and healthcare products
- Managed transactions, restocked shelves, and handled customer inquiries
Dietary Aide
Pasadena Care Center
06.2012 - 03.2015
- Assisted in meal preparation and dietary planning for residents
- Ensured compliance with health and safety regulations
Education
Associate of Applied Arts -
Texas Southern University
Skills
- Microsoft Office (Word, Excel, Outlook)
- Data Entry & Accuracy
- Customer Service & Communication
- Remote Customer Service & Communication
- Problem-Solving
- Multitasking & Time Management
- Scheduling
- Retail sales customer service
Certification
- Top Bartender Award
- Customer Service Training
- Data Entry Certification
References
Available upon request.
Timeline
Remote Customer Service Representative
Maximus FEMA
08.2024 - Current
Receptionist/Staffing Coordinator
Courtyard Nursing and Rehabilitation
08.2023 - 02.2025
Staffing Volunteer
3M
03.2019 - 03.2021
Dog Daycare Attendant
Pampered Pet Inn
06.2018 - 03.2019
Head Bartender
Houston Livestock Show and Rodeo
02.2016 - Current
Beauty Advisor/Cashier
Walgreens
08.2014 - 04.2015
Dietary Aide
Pasadena Care Center
06.2012 - 03.2015
- Top Bartender Award
- Customer Service Training
- Data Entry Certification
Associate of Applied Arts -
Texas Southern University
Similar Profiles
Latasha JacksonLatasha Jackson
Medical Records Bookmarker at Veterans Evaluation Services/MAXIMUSMedical Records Bookmarker at Veterans Evaluation Services/MAXIMUS
YOLANDA M GUILLÉNYOLANDA M GUILLÉN
CALL CENTER SUPERVISOR at Maximus Federal - FEMA Contingency ProjectCALL CENTER SUPERVISOR at Maximus Federal - FEMA Contingency Project
Ana KerrAna Kerr
Program Analyst, Monitoring and Closeout Section at Federal Emergency Management Agency (FEMA)Program Analyst, Monitoring and Closeout Section at Federal Emergency Management Agency (FEMA)