Jasmine Osaretin
Frisco,Texas
Summary
Results-driven IT Project Manager with 6 years of experience leading digital transformation and technology initiatives in banking and healthcare. Expert in managing full project lifecycles, from planning and scope definition to delivery, and performance improvement. Skilled in stakeholder engagement, risk management, and implementing actionable metrics to drive efficiency and business outcomes. Known for adaptability, problem-solving, and fostering strong cross-functional collaboration.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Project Manager
PNC Bank
Pittsburgh, Pennsylvania
11.2022 - Current
- Managed the full project lifecycle for digital banking modernization initiatives, delivering mobile and online banking enhancements that improved customer experience and operational efficiency.
- Defined project scope, success criteria, and digital KPIs with business, compliance, and technology stakeholders, ensuring alignment with enterprise digital transformation objectives.
- Led planning, execution, and release cycles for digital features—such as mobile deposits, authentication upgrades, and self-service tools—achieving 95% on-time delivery across all major releases.
- Championed engineering best practices (pair programming, peer review), contributing to a 30% reduction in post-release defects, and improved platform stability for high-traffic digital channels.
- Conducted risk assessments related to cybersecurity, customer data protection, and regulatory compliance, implementing mitigation strategies that reduced project risk exposure by 20%.
- Developed and managed project budgets, maintaining expenditures within a 3–5% variance, while ensuring high-quality delivery of digital capabilities.
- Provided clear, executive-level reporting—highlighting progress, risks, KPIs, and customer-impact metrics—to support informed decision-making and secure continued investment in digital initiatives.
- Delivered digital enhancements that increased customer adoption and engagement, driving a 15% increase in mobile banking usage, and reducing branch-based transactions by 10%.
Project manger/Scrum Master
Merchant e-Solutions
Atlanta, Georgia
04.2019 - 09.2022
- Led multiple IT initiatives using Agile methodologies, driving successful transitions from traditional project approaches to Agile frameworks under tight timelines.
- Developed comprehensive project plans, defined timelines, assigned tasks to the appropriate teams, and managed workflow throughout the project lifecycle.
- Collaborated with stakeholders to gather requirements, define scope, allocate resources, and establish meeting cadences to ensure effective project execution.
- Provided regular project status updates to key stakeholders and business leaders through structured management review meetings.
- Coached teams on adopting and applying Agile and Scrum best practices, delivering training to promote an Agile mindset, and reinforce core Scrum values.
- Mentored team members, stakeholders, and leadership on the benefits of Agile methodologies to foster organizational alignment, and continuous improvement.
- Facilitated strong collaboration across cross-functional teams, stakeholders, and Product Owners to maximize value delivery.
- Created detailed work plans, schedules, estimates, resource plans, and status reports to support project transparency and accountability.
- Partnered with product leadership to communicate progress against deadlines and product roadmaps.
- Worked with business and IT partners to analyze processes, identify improvement opportunities, and recommend projects that drive efficiency, cost savings, and strategic outcomes.
Scrum Master/Project Coordinator
Syneos Health (inVentiv) - GSK Pharmaceuticals
Dallas, Texas
10.2018 - 04.2019
- Led Agile Scrum teams in delivering healthcare technology solutions, facilitating all core ceremonies—daily stand-ups, sprint planning, reviews, retrospectives, and demos—to ensure alignment and timely delivery in a fast-paced environment.
- Collaborated closely with Product Owners to refine, groom, and prioritize product backlogs, ensuring that requirements were clear, actionable, and aligned with business goals.
- Tracked team progress in JIRA and generated key Agile metrics—burndown charts, velocity trends, and sprint performance reports—to drive data-based decision-making and continuous improvement.
- Proactively identified and removed impediments, enabling teams to improve delivery speed, quality, and predictability.
- Coached team members and stakeholders on Agile and Scrum best practices, supporting organizational Agile maturity, and fostering a culture of continuous improvement.
- Cultivated a transparent, collaborative environment that encouraged open communication, accountability, and cross-functional alignment.
- Supported the transition from Waterfall to Agile, contributing to improved delivery efficiency, better stakeholder engagement, and faster time to market.
- Partnered with QA, DevOps, and Release Management teams to ensure smooth sprint releases, effective testing cycles, and reliable continuous integration.
Education
Master of Science - Logistics and Supply Chain Management
University of hull
Hull, UkBachelor of Science - Science
Delta State University
Delta State, NigeriaSkills
- Project management
- Agile methodologies (Scrum, Kanban)
- Digital transformation
- Stakeholder engagement and communication
- Project lifecycle management
- Project scope analysis and requirements gathering
- Performance improvement and process optimization
- Risk assessment and risk management
- Budget planning and resource management
- Organizational change and transformation
- Team leadership and cross-functional collaboration
- Decision making and problem solving
- Meeting and workshop facilitation
- JIRA and Confluence
- Microsoft Office 365 (Excel, PowerPoint, Word)
- Microsoft Teams and Slack
- Adaptability and continuous improvement mindset
Certification
Project Management Professional (PMP)
Timeline
Project Manager
PNC Bank
11.2022 - Current
Project manger/Scrum Master
Merchant e-Solutions
04.2019 - 09.2022
Scrum Master/Project Coordinator
Syneos Health (inVentiv) - GSK Pharmaceuticals
10.2018 - 04.2019
Master of Science - Logistics and Supply Chain Management
University of hull
Bachelor of Science - Science
Delta State University