Jasmine Wright
Pembroke Pines
Summary
Sales professional with 5 years at Sherwin Williams, excelling in customer service, store operations, and technical paint guidance. Demonstrated ability to build client relationships, manage inventory, and enhance team performance. Pursuing a Bachelor's in Industrial/Organizational Psychology to integrate strategic, people-focused approaches into retail leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Customer Service Specialist Paint Department
Sherwin-Williams
Fort Lauderdale
02.2021 - Current
- Provide exceptional customer service by assisting contractors and retail customers with paint products, coatings, color selection, and application solutions.
- Accurately mix and tint paint, ensuring consistency and customer satisfaction.
- Process sales transactions, manage cash handling, and reconcile drawers with accuracy.
- Support store leadership as a Key Holder, including opening and closing the store, and assisting with daily operations.
- Manage inventory, stock shelves, and lift 40+ lbs safely and efficiently.
- Maintain strong product knowledge to educate customers, and resolve product-related questions.
- Build long-term customer relationships through reliability, product expertise, and follow-up.
Replenishment Associate
Michaels
Pembroke Pines
01.2021 - 01.2021
- Executing planograms to maintain visual standards and merchandise accuracy.
- Stocked shelves, received shipments, and organized inventory.
Cashier/Sales Associate
Burlington
Hollywood
08.2020 - 01.2021
- Provided fast, friendly checkout experiences, and handled cash transactions accurately.
- Assisted customers with product requests and store navigation.
- Maintained a clean, organized sales floor and backroom areas.
- Supported stocking and receiving processes.
Cashier/Customer Service
Publix
Miramar
11.2018 - 05.2019
- Greeting customers.
- Resolving any issues the customers had.
- Handling money quick & efficiently.
- Bagging & Keeping area clean & organized.
Education
High school diploma -
Miramar High School
Miramar, FL06-2019
Some College (No Degree) - Industrial And Organizational Psychology
Purdue University
West Lafayette, INSkills
- Customer and account support
- Product consultation and color matching
- Cash handling and POS systems
- Inventory management
- Data accuracy and collection
- Communication and presentation skills
- Microsoft Word proficiency
- Merchandising strategies
- Painting techniques
- Phlebotomy skills
- Time management
- Dependability
Certification
Certified Phlebotomy Technician, 08/01/23, 08/31/25, Collecting blood samples using venipuncture for diagnostics., Preparing puncture site to prevent infection., Disinfecting equipment to ensure safe usage., Explaining blood collection procedures to comfort young patients., Labeling specimens thoroughly, minimizing inaccuracies.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Store Customer Service Specialist Paint Department
Sherwin-Williams
02.2021 - Current
Replenishment Associate
Michaels
01.2021 - 01.2021
Cashier/Sales Associate
Burlington
08.2020 - 01.2021
Cashier/Customer Service
Publix
11.2018 - 05.2019
High school diploma -
Miramar High School
Some College (No Degree) - Industrial And Organizational Psychology
Purdue University