Jasmine Wright
Haines City
Summary
Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Substitute Teacher
Kelly Services/Tattnall County School District
Lakeland
04.2024 - Current
- Directed classroom behavior and analyzed lesson plans to provide comprehensive performance reports for the permanent teacher.
- Instructed students in various subjects, maintaining engagement and understanding.
- Managed classroom behavior, fostering a positive learning environment.
- Developed lesson plans tailored to diverse student needs and learning styles.
Certified Medication Technician
Lake Alfred Assisted Living
Lake Alfred
12.2025 - 04.2026
- Administered medications to residents according to prescribed schedules and protocols.
- Assisted nursing staff with daily health assessments and medication management.
- Monitored residents for side effects or adverse reactions to medications.
Package Handler
FedEx Ground
Davenport
08.2023 - 09.2023
- Sorted and loaded packages into trucks efficiently and accurately. Moved, lifted, pushed, pulled, scanned, and placed packages, boxes, and other freight goods safely and efficiently.
- Sorted packages according to destination and delivery route.
- Operated conveyor systems for efficient package movement.
- Loaded and unloaded freight trucks with precision and care.
Medical Assistant
Palm Medical Centers
Bartow
01.2022 - 09.2022
- Responsibilities assisting and keeping patients' medical records current. Maintain patient records Prepared examination rooms to ensure readiness for physician and nurse evaluations. Assisted physicians during patient examinations in a clinical setting. Complete assignments such as blood drawing, and assist with taking patients' vitals.
- Assisted physicians with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and followed up on patient inquiries.
Phone Operator
Sensible Staffing
Haines City
08.2021 - 01.2022
- Answered and routed incoming calls on complex digital telephone system to ensure efficient communication. Perform database retrieval for directory information. Fielded questions from the public regarding departments, phone numbers, operational hours by providing accurate information from various sources. Assisted callers in identifying needs and routed calls to appropriate departments for effective resolution. Placed long distance calls for staff.
- Managed incoming calls and directed them to appropriate departments.
- Provided accurate information to clients regarding services and procedures.
- Maintained detailed records of customer interactions in the database.
Medical Assistant Externship
Primecare Chiropractic
Winter Haven
11.2020 - 01.2021
- Completed externship program in a clinical setting
- Accumulated 180 hours of hands-on clinical experience
- Measured patients' vital signs and supported Medical Assistants and Physicians in delivering patient care. Obtained Patients' medical history and updated their medical file for the Medical Assistants and Physicians. Checked patients in and recorded temperatures, ensuring accurate patient information at front desk. Served as a liaison between physicians and other individuals such as patients. Reported updates to physicians regarding patient information.
Line Worker
Adecco
Lakeland
07.2020 - 12.2020
- Executed order preparation and completion for timely delivery and pickup. Conducted inventory control to maintain high quality standards for audits. Received and processed warehouse stock products by picking, unloading, labeling, and storing.
- Operated machinery for assembly line production and ensured proper workflow.
- Inspected products for quality assurance and addressed defects promptly.
- Maintained a clean and organized work environment to promote safety.
Customer Service Representative
ResultsCX
Winter Haven
10.2018 - 07.2020
- Assisted customers with troubleshooting and inquiries regarding product or account issues to enhance customer satisfaction. Documents customer calls in the database system, including resolutions, issues, and general notes. Managed high volume of inbound and outbound calls efficiently to ensure timely resolution of customer concerns.
- Assisted customers with inquiries and issues across multiple communication channels.
- Documented customer interactions using CRM software for accurate record-keeping.
- Collaborated with team members to resolve complex customer concerns effectively.
Cashier
Publix supermarkets
Haines City
10.2015 - 05.2018
- Responsible for handling cash and other forms of tender accurately. Bags products efficiently at checkout. Maintained neat and clean register area to ensure a welcoming environment. Assisted with various tasks in the store.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries and provided excellent service.
Education
Certificate - Medication Tech
Lamont Technical Academy
Winter Haven, FL 10.2025 - 10.2025
Diploma - Medical Assisting
Southern Technical College
Auburndale, FLHigh school diploma -
Ridge Community High School
Davenport, FLSkills
- Medical terminology
- Medical scheduling
- EMR Systems
- CPR
- Vital Signs
- Customer service
- Communication management
- Typing proficiency
- Load & Unload
- Warehouse Experience
- Packaging
- HIPAA
Certification
- Certified Medical Assistant
- BLS Certification
- CPR Certification
Timeline
Certified Medication Technician
Lake Alfred Assisted Living
12.2025 - 04.2026
Certificate - Medication Tech
Lamont Technical Academy
10.2025 - 10.2025
Substitute Teacher
Kelly Services/Tattnall County School District
04.2024 - Current
Package Handler
FedEx Ground
08.2023 - 09.2023
Medical Assistant
Palm Medical Centers
01.2022 - 09.2022
Phone Operator
Sensible Staffing
08.2021 - 01.2022
Medical Assistant Externship
Primecare Chiropractic
11.2020 - 01.2021
Line Worker
Adecco
07.2020 - 12.2020
Customer Service Representative
ResultsCX
10.2018 - 07.2020
Cashier
Publix supermarkets
10.2015 - 05.2018
Diploma - Medical Assisting
Southern Technical College
High school diploma -
Ridge Community High School