Jasmine Young
West Palm Beach,FL
Summary
Warm and friendly individual that helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.
Overview
7
7
years of professional experience
Work History
Front Desk Assistant
Florida Atlantic University-Student Union
2023.09 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Team member
Bold Campus Ministry
2022.10 - Current
Team member
First Priority
2017.09 - 2019.05
Cashier/Customer Service
Winn Dixie
2018.06 - 2018.07
- Assisted customers with locating items
- Maintained a clean working environment
- Keeping track of ensured balance at the cash register
- Having a positive attitude, patience, and accommodation towards customers
- Whenever there were problems always looked for alternatives even being assisted with help to help solve the costumers issue
Education
Bachelor of Arts (B.A.) - Bachelors in Music
Florida Atlantic University
Boca Raton, FL05.2024
Associate of Arts (A.A.) - Vocal Performance
Palm Beach State College
Lake Worth, FL05.2022
Skills
- English
- Microsoft (word, excel, powerpoint)
- Adobe Acrobat
- Poster Printing
- Time Management
- Problem-solving skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Volunteer Experience
- Team member, 10/22, Present, Bold Campus Ministry
- Team member, 09/17, 05/19, First Priority
Timeline
Front Desk Assistant
Florida Atlantic University-Student Union
2023.09 - Current
Team member
Bold Campus Ministry
2022.10 - Current
Cashier/Customer Service
Winn Dixie
2018.06 - 2018.07
Team member
First Priority
2017.09 - 2019.05
Bachelor of Arts (B.A.) - Bachelors in Music
Florida Atlantic University
Associate of Arts (A.A.) - Vocal Performance
Palm Beach State College
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