Warm and friendly individual that helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.
Overview
7
7
years of professional experience
Work History
Front Desk Assistant
Florida Atlantic University-Student Union
09.2023 - Current
Answered customer telephone calls promptly and appropriately handled needs.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Team member
Bold Campus Ministry
10.2022 - Current
Team member
First Priority
09.2017 - 05.2019
Cashier/Customer Service
Winn Dixie
06.2018 - 07.2018
Assisted customers with locating items
Maintained a clean working environment
Keeping track of ensured balance at the cash register
Having a positive attitude, patience, and accommodation towards customers
Whenever there were problems always looked for alternatives even being assisted with help to help solve the costumers issue
Education
Bachelor of Arts (B.A.) - Bachelors in Music
Florida Atlantic University
Boca Raton, FL
05.2024
Associate of Arts (A.A.) - Vocal Performance
Palm Beach State College
Lake Worth, FL
05.2022
Skills
English
Microsoft (word, excel, powerpoint)
Adobe Acrobat
Poster Printing
Time Management
Problem-solving skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Volunteer Experience
Team member, 10/22, Present, Bold Campus Ministry
Team member, 09/17, 05/19, First Priority
Timeline
Front Desk Assistant
Florida Atlantic University-Student Union
09.2023 - Current
Team member
Bold Campus Ministry
10.2022 - Current
Cashier/Customer Service
Winn Dixie
06.2018 - 07.2018
Team member
First Priority
09.2017 - 05.2019
Bachelor of Arts (B.A.) - Bachelors in Music
Florida Atlantic University
Associate of Arts (A.A.) - Vocal Performance
Palm Beach State College
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