Jasmine Zapata
Spring
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Lead Assistant
Element Merchandising
Nashville
09.2025 - 07.2026
- Installed gondolas, shelving units, racks, and retail fixtures for new store openings, remodels, and resets.
- Assembled and disassembled retail displays using hand and power tools while following safety procedures.
- Trained and supervised subordinate staff members in daily operations and procedures.
- Prepared reports on team performance for senior management review.
- Maintained compliance with company merchandising standards across multiple locations.
- Built product displays and placed appropriate signage for merchandise.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Merchandiser
DISPLAY MAX MERCHANDISING SERVICES
Howell
03.2025 - 08.2025
- Conducted regular inventory checks to ensure accurate stock levels.
- Monitored store shelves for product availability, restocking and rotating merchandise as needed.
- Assisted customers in locating desired items within store locations.
- Organized engaging displays to capture customer interest and drive sales revenue.
- Performed price checks on select items throughout store locations.
- Participated in weekly meetings to discuss promotions and product line changes.
- Maintained clean and organized work environment at all times.
- Coordinated planogram execution and compliance with corporate merchandising policies.
- Traveled to multiple retail locations to execute merchandising projects according to company standards.
Paralegal Assistant/Remote
Fast Legal Document Service
Houston
02.2020 - 03.2025
- Conduct legal research on cases and gather pertinent legal information.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Pastry Chef
Oui Desserts
Houston
08.2019 - 02.2020
- Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
- Decorate baked goods, such as cakes or pastries.
- Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
- Adapt the quantity of ingredients to match the amount of items to be baked.
- Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers.
- Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
- Order or receive supplies or equipment.
Auto Insurance Sales Agent
Amtex Auto Insurance
Houston
01.2017 - 01.2018
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Provide excellent customer service to policyholders by processing their change request and reviewing policy coverage to ensure their assets are adequately protected and anticipating future customer needs.
- Reviewed policy profile to ensure the customer was receiving the best rates while maintaining disciplined underwriting guidelines.
- Calculated premiums and established payment methods.
- Assisted clients with policy changes and policy reinstatements.
- Managed multiple computer applications, while simultaneously managing a high-volume of phone calls daily.
Warehouse Manager Assistant
Mexcor
Houston
02.2015 - 08.2016
- Develop and implement warehouse safety and security programs to enhance operational safety.
- Interview, select, and train warehouse and supervisory personnel.
- Assist in maintaining an organized and clean workspace in the warehouse.
- Collaborate with team members to achieve project deadlines and enhance performance outcomes.
- Ensure compliance with all safety standards and regulations throughout the project.
- Facilitate open communication among team members, providing regular updates on project status.
Education
Associates - Applied Science for Baking and Pastry
Culinary Institute LeNotre
Skills
- Team Collaborating
- Customer Service
- Time Management
- Active Listener
- Reliable and Punctual
- Goal Setting
- Problem-solving
Timeline
Lead Assistant
Element Merchandising
09.2025 - 07.2026
Merchandiser
DISPLAY MAX MERCHANDISING SERVICES
03.2025 - 08.2025
Paralegal Assistant/Remote
Fast Legal Document Service
02.2020 - 03.2025
Pastry Chef
Oui Desserts
08.2019 - 02.2020
Auto Insurance Sales Agent
Amtex Auto Insurance
01.2017 - 01.2018
Warehouse Manager Assistant
Mexcor
02.2015 - 08.2016
Associates - Applied Science for Baking and Pastry
Culinary Institute LeNotre