Jasmine Zelaya
Los Angeles,CA
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Security Shift Supervisor
Allied Universal Security Services
09.2020 - Current
- Enhanced overall security by implementing effective shift schedules and personnel assignments.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises with the assistance of CCTV.
- Streamlined communication between team members, resulting in better coordination during critical situations.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Coordinated responses to emergency situations arising in different situations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Security Lead Dispatcher
Professional Security Consultants
02.2017 - 10.2019
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
Education
High School Diploma -
Thomas Riley High School
Los Angeles, CA06.2016
Skills
- Incident Reporting
- Policy Enforcement
- Alarm Systems
- CCTV Monitoring
- CCTV Experience
- Computer Skills
- Customer service
- Staffing and Scheduling
- Risk Analysis
- Patrol coordination
- Access control
- Conflict resolution
Timeline
Security Shift Supervisor
Allied Universal Security Services
09.2020 - Current
Security Lead Dispatcher
Professional Security Consultants
02.2017 - 10.2019
High School Diploma -
Thomas Riley High School