Valerie Camarena
Las Vegas,NV
Summary
Highly motivated individual with experience in customer service, administrative support, and healthcare environments. Skilled in communication, problem solving, and maintaining accurate records while providing excellent service to clients. Provent ability to multitask, stay organized, and work efficiently in fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Guest Service Agent
Burke Williams Spa
Las Vegas, NV
02.2021 - Current
- Resolved Guest issues quickly to ensure a positive experience and maintain customer satisfaction.
- Managed phone calls and directed inquiries to the appropriate departments.
- Maintained organized records and ensured guest information was handled confidentially.
- Collaborated with team members and management to create a welcoming and efficient environment for guests.
- Provided excellent costumer service by assisting guests with questions, requests, and concerns in a professional manner.
Graphic Designer
Hot Topic
Los Angeles, CA
03.2018 - 01.2021
- Created visual designs for digital and print materials including logos, social media graphics, flyers, and marketing materials.
- Used design software such as Adobe Photoshop, Illustrator, or Canva to produce high-quality graphics.
- Worked with clients or team members to understand design needs and deliver creative solutions.
- Managed multiple design projects while meeting deadlines.
Front Desk Medical Receptionist
Rite Aid Pharmacy
Victorville, CA
05.2016 - 01.2018
- Worked closely with pharmacists and pharmacy technicians to ensure smooth daily operations.
- Scheduled appointments and assisted with general administrative tasks. Processed payments and handled cash and card transactions
- Maintained accurate patient information and handled confidential records with discretion.
- Answered phone calls and directed prescription or pharmacy inquiries to the appropriate staff.
Education
Associate of Science - Medical Billing/ Coding
DeVry University
Naperville, IL08-2026
High School Diploma -
Hesperia High School
Hesperia, CA05-2015
Skills
- Customer service and guest relations
- Conflict resolution and problem solving
- Data entry and record management
- Multitasking in fast-paced environments
- Microsoft Office (Word, Excel, Outlook)
- Adobe Photoshop/ Illustrator or Canva
Certification
- CMC - Certified Medical Coder
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Guest Service Agent
Burke Williams Spa
02.2021 - Current
Graphic Designer
Hot Topic
03.2018 - 01.2021
Front Desk Medical Receptionist
Rite Aid Pharmacy
05.2016 - 01.2018
Associate of Science - Medical Billing/ Coding
DeVry University
High School Diploma -
Hesperia High School