Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
14
years of professional experience
1
Certification
Work History
Theracare Inc.
New York
Sr. Billing Coordinator
09.2022 - Current
Job overview
Communication with staff and clients on a daily basis
Scheduling appointments
Customer service/ speaking to clients
Administrative skills/ entering no personal/ entering patients into the system
Time management
Organization/ Attention to detail
Training new personal
Overseeing payroll for staff members under the branch.
Hospice of New York
Queens
Lead Medical Biller
06.2019 - 04.2022
Job overview
Insurance verification
Medicaid and Medicare billing
Data Entry
Submitted medical claims via electronic submission
Posting Payments.
DME Medical Supply Company
Queens
Medical Biller
10.2014 - 06.2019
Job overview
Handling No Fault and Work Comp Billing
Performed office duties, including scanning, filing, and handling returned mail
Provided medical records and reports for attorney requests
Answered phones and assisted patients with billing inquiries
Collected and recorded payments for healthcare services provided
Trained new personnel.
Medical Place
Queens
Patient Coordinator
07.2009 - 09.2013
Job overview
Confirmed reserved appointments two days before initial visit
Tracked monthly aging reports for re-submission of past due claims and past due patient balances
Presented payment options to patients
Informed patients of their estimated co-payments deductibles and fees for service
Scheduled patients future treatment with the proper procedure codes
Submitted medical claims via electronic submission.
Education
Purdue-West Lafayette
BBA from Healthcare Management
11.2023
Plaza College
AAS from Health Care Management
05.2021
All Star Career Academy
Medical Assistant
06.2009
Eagle Rock School
High school diploma or GED
05.2003
Skills
Customer Relationships
Claim Processing
Past Due Account Management
Account Information Review
Electronic and Paper Filing
Billing Systems and Software
Google Drive
Analyzing Claims
Medical Billing and Collections
Medical billing experience
Administrative support
Account management
Staff Management
Professional demeanor
Customer and client relations
Office administration
Documentation and reporting
Telephone skills
Office management
Scheduling
Certification
Medical Assistant
Languages
Spanish
Personal Information
Title: Medical Biller/ Patient Coordinator
Work Permit: Authorized to work in the US for any employer