Summary
Overview
Work History
Education
Skills
Software
Timeline
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Jasmine Coleman

Security Officer
4703 E US Highway 12, Michigan City,IN

Summary

I am a devoted young adult who has excelled in each employment opportunity I've been blessed to perform. I'm currently seeking a long term position, in which I'll continue being molded into a well rounded individual & learn transferrable skills. A brief list of my skill set includes, but isn't limited to: 5+ years of customer service, computer software & organization. Some workplace achievements include: "highest seller" consecutively for 3 months, perfect attendance and successful completion of "Botvin's Life Skills Training".

Overview

5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Security Officer

Allied Universal- Howmet Aerospace
La Porte, IN
05.2022 - Current
  • Log contractor/trucker visits & clearly instruct to hosting department
  • Collect special paperwork such as roof permits, chemical delivery data, po numbers & hazardous waste retrievals
  • Foot patrol inner facility on weekends for safety watch
  • Daily routine: ensure doors are locked, roof chain is secure, company cell/radio is charged & functioning, keys are present & badges have been returned
  • Report alarms, emergencies & safety concerns to proper personnel by following site procedures
  • Direct & answer calls in a professional manner, while deterring scam or telemarketing calls
  • Take note of important information to be forwarded
  • Assign temporary badges to plant employees after obtaining ID & verifying employment
  • Handle confidential files including upcoming physical exams, plant worker’s info, HR contacts, etc…
  • Fulfilling gaps in coverage due to call-o s/late arrivals

Crew Member

McDonald's
Michigan City, IN
02.2022 - 04.2022
  • Processed guests orders at front counter & drive thru; reviewed order to ensure accuracy
  • Actively listened to guest while entering their order request & input into storage
  • Assisted with purchasing of gift cards
  • Maintained well stocked drink making area & quality checked goods
  • Prepped drinks & fries
  • Delivered food to curbside stalls & third window
  • Assisted visually/hearing impaired customers with menu options, dietary restrictions, etc.
  • Packaged baked goods & labeled with “use by” label

Full Service Shopper

Instacart
Southeastern WI
08.2021 - 02.2022
  • Fulfilled customer’s online grocery orders
  • Delivered orders to customer’s home
  • Troubleshooted items being out of stock and offered replacements/refunds
  • Returned unwanted items to store
  • Assisted disabled customers with unloading groceries in home

Deli & Bakery Team Member

Walmart
Franklin, WI
06.2021 - 07.2021
  • Usage of meat/cheese slicer
  • Fulfilled daily catering event & cake orders
  • Frosted cupcakes & dipped donuts
  • Baked and bagged fresh bread & donuts
  • Prepared sandwiches, wraps & pinwheels
  • Stocked desserts & other foods surrounding deli department
  • Cooked & served daily lunch menu
  • Removed expired items from displays & donated/discarded such items
  • Monitored temp of hot foods & coolers/freezers
  • Sorted boxes of foods according to its section

Cashier

Lowe’s
Wauwatosa, WI
06.2021 - 09.2021
  • Provided SMART customer service & ensured customer’s needs were being met
  • Retrieved & processed invoices
  • Greeted and engaged customers while providing prompt & exceptional customer service
  • Completed nightly checklist including sanitation of surfaces, sweeping, garbage/cardboard disposal
  • Cashiering (ringing customer’s items up, bagging, gift card purchases, applying promotions, credit applications, protection plans)
  • Responded to line assistance help during back ups
  • Assisted in lumber/garden center during breaks/call-ins
  • Monitored self checkout
  • Placed returns in designated departments
  • Ensured snack & drinks were stocked & neat
  • Straightened “impulse” near registers & front faced misplaced and/or crooked items

Warehouse Worker

Amazon
Oak Creek, WI
03.2021 - 04.2021
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Picked customer’s orders through robotics system & sent off to packaging conveyor belt
  • Categorized bins & made note of missing, damaged or mislabeled items
  • Ensured safety of myself & others by reporting safety issues to proper team
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Money Center Associate

Walmart
Milwaukee, WI
06.2020 - 03.2021
  • Money services (check cashing, bill pay, receiving & sending money, etc.)
  • Greet and engage with customers while providing prompt & exceptional customer service
  • Sanitize surfaces & lightly clean
  • Cashiering (ringing customer’s items up, bagging, gift card purchases, applying promotions & coupons)
  • Assist managers & fill gaps during breaks/numerous call-ins
  • Monitor self checkout & ensuring smooth customer flow
  • Health ambassador” at entrance doors (greeting customers at entrance doors w/ a smile & cheerful tone, encouraging customers to wear masks & providing everyone with one if not in possession, direction guidance, checking receipts for proof of purchase)
  • Stock impulse items near registers
  • Organize shelves leading to checkout area
  • Return unwanted “shopback” items to sales floor using inventory system

Sales Associate

Dry Goods USA
Wauwatosa, WI
10.2019 - 05.2020
  • Assisted customers into and/or placed their items in fitting rooms
  • Greeted and engaged with customers
  • Provided style advice
  • Opened fitting rooms
  • Rung customers up with purchases, holds, returns, gifts, etc
  • Organized store, straightened and returned items to proper section
  • Opened and closed store
  • Daily cleaning
  • Hauled boxes and clothing
  • Assisted customers and managers as needed

Lead Youth Trainee

City On A Hill, Inc.
Milwaukee, WI
05.2019 - 09.2019
  • Oversaw summer meal program
  • Faxed, scanned, & copied documents
  • Data entry & analysis
  • Greeted youth & guests
  • Youth & guest registration
  • Engaged youth in activities
  • Set up & take down
  • Organized and cleaned out spaces
  • Event preparation
  • Assisted other trainees as needed & gave direction
  • Odd jobs
  • Teen supervision
  • Activity planned for preteens

Youth Program Trainee

City On A Hill, Inc.
Milwaukee, WI
06.2017 - 12.2018
  • Prepped meal & assisted with serving
  • Faxed, scanned, & copied documents
  • Data entry & analysis
  • Greeted youth & guests
  • Set up & take down
  • Organized and cleared spaces
  • Event prepped
  • Odd jobs
  • Child supervision when building was low on adult staff
  • Came up with ideas and activities for children to do throughout their time at youth center

Youth Facilities Trainee

City On A Hill, Inc.
Milwaukee, WI
06.2016 - 08.2016
  • Focused on payroll and time management
  • Cleaned and organized spaces
  • Hauled misplaced items to their desired destination
  • Unloaded trucks
  • Trash cleanup and picked weeds (lawn care)
  • Floated in Health Clinic and “Super Saturday”

Education

High School Diploma -

Riverside University High School
Milwaukee, WI
08.2016 - 07.2020

Skills

Detail Orientated

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Software

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Google Docs

Google Sheets

Google Slides

Timeline

Security Officer

Allied Universal- Howmet Aerospace
05.2022 - Current

Crew Member

McDonald's
02.2022 - 04.2022

Full Service Shopper

Instacart
08.2021 - 02.2022

Deli & Bakery Team Member

Walmart
06.2021 - 07.2021

Cashier

Lowe’s
06.2021 - 09.2021

Warehouse Worker

Amazon
03.2021 - 04.2021

Money Center Associate

Walmart
06.2020 - 03.2021

Sales Associate

Dry Goods USA
10.2019 - 05.2020

Lead Youth Trainee

City On A Hill, Inc.
05.2019 - 09.2019

Youth Program Trainee

City On A Hill, Inc.
06.2017 - 12.2018

High School Diploma -

Riverside University High School
08.2016 - 07.2020

Youth Facilities Trainee

City On A Hill, Inc.
06.2016 - 08.2016
Jasmine ColemanSecurity Officer