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Jasmine Coleman
Security Officer
4703 E US Highway 12, Michigan City,IN
Summary
I am a devoted young adult who has excelled in each employment opportunity I've been blessed to perform. I'm currently seeking a long term position, in which I'll continue being molded into a well rounded individual & learn transferrable skills. A brief list of my skill set includes, but isn't limited to: 5+ years of customer service, computer software & organization. Some workplace achievements include: "highest seller" consecutively for 3 months, perfect attendance and successful completion of "Botvin's Life Skills Training".
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Security Officer
Allied Universal- Howmet Aerospace
La Porte, IN
05.2022 - Current
- Log contractor/trucker visits & clearly instruct to hosting department
- Collect special paperwork such as roof permits, chemical delivery data, po numbers & hazardous waste retrievals
- Foot patrol inner facility on weekends for safety watch
- Daily routine: ensure doors are locked, roof chain is secure, company cell/radio is charged & functioning, keys are present & badges have been returned
- Report alarms, emergencies & safety concerns to proper personnel by following site procedures
- Direct & answer calls in a professional manner, while deterring scam or telemarketing calls
- Take note of important information to be forwarded
- Assign temporary badges to plant employees after obtaining ID & verifying employment
- Handle confidential files including upcoming physical exams, plant worker’s info, HR contacts, etc…
- Fulfilling gaps in coverage due to call-o s/late arrivals
Crew Member
McDonald's
Michigan City, IN
02.2022 - 04.2022
- Processed guests orders at front counter & drive thru; reviewed order to ensure accuracy
- Actively listened to guest while entering their order request & input into storage
- Assisted with purchasing of gift cards
- Maintained well stocked drink making area & quality checked goods
- Prepped drinks & fries
- Delivered food to curbside stalls & third window
- Assisted visually/hearing impaired customers with menu options, dietary restrictions, etc.
- Packaged baked goods & labeled with “use by” label
Full Service Shopper
Instacart
Southeastern WI
08.2021 - 02.2022
- Fulfilled customer’s online grocery orders
- Delivered orders to customer’s home
- Troubleshooted items being out of stock and offered replacements/refunds
- Returned unwanted items to store
- Assisted disabled customers with unloading groceries in home
Deli & Bakery Team Member
Walmart
Franklin, WI
06.2021 - 07.2021
- Usage of meat/cheese slicer
- Fulfilled daily catering event & cake orders
- Frosted cupcakes & dipped donuts
- Baked and bagged fresh bread & donuts
- Prepared sandwiches, wraps & pinwheels
- Stocked desserts & other foods surrounding deli department
- Cooked & served daily lunch menu
- Removed expired items from displays & donated/discarded such items
- Monitored temp of hot foods & coolers/freezers
- Sorted boxes of foods according to its section
Cashier
Lowe’s
Wauwatosa, WI
06.2021 - 09.2021
- Provided SMART customer service & ensured customer’s needs were being met
- Retrieved & processed invoices
- Greeted and engaged customers while providing prompt & exceptional customer service
- Completed nightly checklist including sanitation of surfaces, sweeping, garbage/cardboard disposal
- Cashiering (ringing customer’s items up, bagging, gift card purchases, applying promotions, credit applications, protection plans)
- Responded to line assistance help during back ups
- Assisted in lumber/garden center during breaks/call-ins
- Monitored self checkout
- Placed returns in designated departments
- Ensured snack & drinks were stocked & neat
- Straightened “impulse” near registers & front faced misplaced and/or crooked items
Warehouse Worker
Amazon
Oak Creek, WI
03.2021 - 04.2021
- Operated RF scanners to track merchandise and verify contents of containers.
- Picked customer’s orders through robotics system & sent off to packaging conveyor belt
- Categorized bins & made note of missing, damaged or mislabeled items
- Ensured safety of myself & others by reporting safety issues to proper team
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Money Center Associate
Walmart
Milwaukee, WI
06.2020 - 03.2021
- Money services (check cashing, bill pay, receiving & sending money, etc.)
- Greet and engage with customers while providing prompt & exceptional customer service
- Sanitize surfaces & lightly clean
- Cashiering (ringing customer’s items up, bagging, gift card purchases, applying promotions & coupons)
- Assist managers & fill gaps during breaks/numerous call-ins
- Monitor self checkout & ensuring smooth customer flow
- Health ambassador” at entrance doors (greeting customers at entrance doors w/ a smile & cheerful tone, encouraging customers to wear masks & providing everyone with one if not in possession, direction guidance, checking receipts for proof of purchase)
- Stock impulse items near registers
- Organize shelves leading to checkout area
- Return unwanted “shopback” items to sales floor using inventory system
Sales Associate
Dry Goods USA
Wauwatosa, WI
10.2019 - 05.2020
- Assisted customers into and/or placed their items in fitting rooms
- Greeted and engaged with customers
- Provided style advice
- Opened fitting rooms
- Rung customers up with purchases, holds, returns, gifts, etc
- Organized store, straightened and returned items to proper section
- Opened and closed store
- Daily cleaning
- Hauled boxes and clothing
- Assisted customers and managers as needed
Lead Youth Trainee
City On A Hill, Inc.
Milwaukee, WI
05.2019 - 09.2019
- Oversaw summer meal program
- Faxed, scanned, & copied documents
- Data entry & analysis
- Greeted youth & guests
- Youth & guest registration
- Engaged youth in activities
- Set up & take down
- Organized and cleaned out spaces
- Event preparation
- Assisted other trainees as needed & gave direction
- Odd jobs
- Teen supervision
- Activity planned for preteens
Youth Program Trainee
City On A Hill, Inc.
Milwaukee, WI
06.2017 - 12.2018
- Prepped meal & assisted with serving
- Faxed, scanned, & copied documents
- Data entry & analysis
- Greeted youth & guests
- Set up & take down
- Organized and cleared spaces
- Event prepped
- Odd jobs
- Child supervision when building was low on adult staff
- Came up with ideas and activities for children to do throughout their time at youth center
Youth Facilities Trainee
City On A Hill, Inc.
Milwaukee, WI
06.2016 - 08.2016
- Focused on payroll and time management
- Cleaned and organized spaces
- Hauled misplaced items to their desired destination
- Unloaded trucks
- Trash cleanup and picked weeds (lawn care)
- Floated in Health Clinic and “Super Saturday”
Education
High School Diploma -
Riverside University High School
Milwaukee, WI 08.2016 - 07.2020
Skills
Detail Orientated
Organization
IntegrousCreative & innovative
Improvision
Amicable
Team player
Stationary surveillance
Safety and security
File and records management
Computer Software
Adaptable
Software
Microsoft Excel
Microsoft Powerpoint
Google Docs
Google Sheets
Google Slides
Timeline
Security Officer
Allied Universal- Howmet Aerospace
05.2022 - Current
Crew Member
McDonald's
02.2022 - 04.2022
Full Service Shopper
Instacart
08.2021 - 02.2022
Deli & Bakery Team Member
Walmart
06.2021 - 07.2021
Cashier
Lowe’s
06.2021 - 09.2021
Warehouse Worker
Amazon
03.2021 - 04.2021
Money Center Associate
Walmart
06.2020 - 03.2021
Sales Associate
Dry Goods USA
10.2019 - 05.2020
Lead Youth Trainee
City On A Hill, Inc.
05.2019 - 09.2019
Youth Program Trainee
City On A Hill, Inc.
06.2017 - 12.2018
High School Diploma -
Riverside University High School
08.2016 - 07.2020
Youth Facilities Trainee
City On A Hill, Inc.
06.2016 - 08.2016