Jasmine R. Tallie
Houston,TX
Summary
Driven by excellence, integrity, and a results-oriented mindset, I aim to deliver exceptional support that strengthens executive operations and elevates client satisfaction.
Overview
12
12
years of professional experience
Work History
Director of Operations
RR, Inc
07.2023 - Current
- As Director of Operations, responsibilities consist of providing leadership and oversight of the organization’s day-to-day operations. I focus on strategic, financial, and capacity planning, operational efficiency, and driving the organization’s profitability through Salesforce. As Director of Operations, I report weekly to the President, and Founder, while maintaining, and tracking key strategic initiatives. My position involves booking all travel, managing calendars & budgets, coordinating both internal & external events, resource allocation, process improvements, and ensuring the growth of programs while maximizing output and minimizing costs.
- Provide leadership and oversight of the organization’s commercial operations, focus on strategic/financial planning and operational efficiency.
- Managed approximately 30 incoming calls, emails, etc. per day from clients
- Drive the organization’s profitability through various Salesforce and report weekly to the C-suite executive team.
- Development, maintenance, and tracking of key strategic initiatives.
- Reserve all travel plans, managing calendars, and expense reports.
- Coordinate all internal & external events.
- Own the functional components of operations for business planning including budgets and resource allocation across teams and projects.
- Devise strategies to ensure the growth of programs, identifying and implementing process improvements that will maximize output and minimize costs and/or compliance improvements.
- Establish, maintain, and govern all operational processes, standards, procedures, and practices involving daily operations and targeted process improvements.
Senior Administrative Coordinator
MERCER
07.2018 - 07.2023
- Compiled administrative information by researching sources, collected and interpreted data, entered data, designed new formats for department use, and maintained database information.
- Maintained office operations by assigning priorities, delegated tasks to clerical staff, followed up on results, established office supply inventory levels, and evaluated new systems and equipment.
- Maintained continuity of administrative work operations by documenting and communicating needed actions to management; discovered irregularities; determined continuing needs.
- Managed approximately 100 incoming emails, calendar invites, etc. per day.
- Managed calendars, scheduled meetings, resolved scheduling conflicts, organized department social functions, and arranged travel for the department to optimize work performance.
- Provided training and assistance to other administrative staff in the department to ensure deadlines are met.
- Created and provided peer reviews to ensure all documents produced adhere to established standards and to ensure quality control of final product.
- Maintained department information by developing filing systems and procedures, and updated files.
- Handled high-level internal and external inquiries to support high level of customer satisfaction and communication.
- Undertook general administrative duties with specific projects as required.
- Constant improvement of job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
Executive Assistant
DAVID MASON & ASSOCIATES INC.
11.2013 - 07.2018
- Serving clients, and associates in many aspects ranging from meetings to secretarial work for President, Senior Vice President & Human Resources Director.
- Assisted in house Executives as well as clients
- Scheduled, organized, & prepared for meetings
- Managed 35 incoming calls per day
- Direct assistant to President, Senior VP, & Human Resources Director
- Project Management
- Executive's itinerary
- Payroll
Education
Bachelor of Science - International Business
Maryville University
Maryville05.2027
Bachelor of Science - International Business
Miss PBS
Maryville, MO05.2027
Skills
- Leadership
- Management
- Meeting Organization
- Office Management
- Complaint Resolution
- Business & Emotional Intelligence
- Problem Solving
- Organization proficiency
- Innovative
- Efficient Microsoft Office
- 55 words typed per minute
- Executive Assistance
- Screening Calls of Business
- Handling High Volume Calls
- Project Management
- Document Creation & Preparation
- Scheduling for Efficient Time Management
- Payroll; Accounts Payable/Receivable
- Ability to multi-task
- Detail Oriented
- Social Media Savvy
- 10-key stroke 5867 per hour
Accomplishments
SalesForce - Subject Matter Expert
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
Languages
English
Native or Bilingual
Interests
- Avid Reader
- Rock Climbing
- Volunteer Travel
- Gardening
- Horseback Riding
- Baking
- Yoga
- Virtual Reality
Timeline
Director of Operations
RR, Inc
07.2023 - Current
Senior Administrative Coordinator
MERCER
07.2018 - 07.2023
Executive Assistant
DAVID MASON & ASSOCIATES INC.
11.2013 - 07.2018
Bachelor of Science - International Business
Maryville University
Bachelor of Science - International Business
Miss PBS