Jasmon Johnson
CVS Pharmacy
Austin,TX
23
years of professional experience
Experienced Operations Supervisor with 20+ years in retail operations, staff supervision, and inventory coordination. Strong record of improving workflow, training teams, and supporting efficient, customer-focused store operations.
Work History
Operations Supervisor
13 Years 4 Months- Supervised daily store operations, ensuring compliance with CVS policies and customer service standards.
- Trained team members on register procedures, inventory handling, and pharmacy support workflows.
- Monitored merchandise stock levels and coordinated replenishment to maintain product availability.
- Resolved customer concerns promptly while supporting efficient front-end operations.
- Inspected cash handling procedures and reinforced accuracy across point-of-sale activities.
- Scheduled and assigned tasks to balance workload and maintain smooth shift coverage.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Completed bi-weekly payroll for 15 employees.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Shift Leader
7 Years 7 Months- Supervised store operations, ensuring smooth daily workflow and adherence to CVS standards.
- Monitored cash handling, balancing procedures, and secure point-of-sale transactions.
- Trained front store staff on register procedures, customer service, and operational policies.
- Resolved customer concerns promptly, maintaining service quality and store satisfaction.
Education
No Degree - History
Skills
Operations management
Staff management
Staff supervision
Task assignment
Team Training
Performance monitoring
Inventory coordination
Warehouse operations
Logistics oversight
Decision-making
Timeline
Operations Supervisor
CVS Pharmacy
06.2013 - CurrentRead More
Shift Leader
CVS Pharmacy
01.2004 - 08.2011Read More
Austin Community College
No Degree from History
Read More