Jasmyn Lanham
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. And professionally focused on maximizing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Dining Room Coordinator
Lupe Tortilla
Houston, Tx
11.2025 - Current
- Coordinated dining room flow for Lupe Tortilla guests and service staff.
- Assigned tables to balance server sections and guest seating needs.
- Communicated special requests between hosts, servers, and kitchen staff.
- Monitored dining room cleanliness and readiness throughout each shift.
- Resolved guest concerns with prompt, professional service in Lupe Tortilla.
- Supported reservation handling and walk-in seating during busy periods.
- Guided hosts and servers on seating priorities and dining room pace.
- Verified table setups matched Lupe Tortilla service standards and guest expectations.
- Delivered practical instructions to team members using easily understood terminology.
- Inspected equipment regularly to ensure it was properly maintained according to safety standards.
- Supervised waitstaff during peak hours to ensure efficient service was provided.
- Maintained presence on dining room floor and assisted the team to support efficiency of service.
At&t sales
Office Management
Houston, Tx
10.2025 - 10.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Restaurant Hostess
El Tiempo Cantina
Houston, Texas
04.2023 - 10.2025
- Greeted guests and set welcoming tone for El Tiempo Cantina dining room.
- Managed waitlist and seating assignments using reservation notes and floor plan.
- Handled phone inquiries, assisting customers with reservations and answering dining-related questions. and relayed guest questions, hours, and dining details.
- Coordinated with servers and managers to balance table flow and guest needs.
- Monitored lobby, entryway, and host stand for cleanliness and organization.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered telephone to provide dining information and take reservations.
Cashier Team Lead
Z-Mart
Houston, Texas
01.2021 - 04.2022
- Trained new cashiers on register use, payment handling, and store policies.
- Balanced cash drawers and verified daily till counts at Z-Mart.
- Resolved customer questions and checkout issues at the service counter.
- Monitored front-end supplies and restocked bags, receipt paper, and change.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Education
Chavez Highschool
Houston, TxSkills
- Team coordination
- I have great communication skills and can de-escalate situations if need be
- Overall I make sure to get my job done with little to no problems
- Work ethic
- I have a great personality and can get along with my other co-workers or any customers that I’m dealing with in the moment
Timeline
Dining Room Coordinator
Lupe Tortilla
11.2025 - Current
At&t sales
Office Management
10.2025 - 10.2025
Restaurant Hostess
El Tiempo Cantina
04.2023 - 10.2025
Cashier Team Lead
Z-Mart
01.2021 - 04.2022
Chavez Highschool