Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Jasmyn Palmese

York,PA

Summary

Authorized to work in the US for any employer

Overview

2
2
years of professional experience
3
3
years of post-secondary education
4
4
Certifications

Work History

Hostess

Issac's Restaurant and Deli
York, PA
04.2023 - Current
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Counter Help/Cashier

Marco's Pizza
York, PA
09.2022 - 11.2022
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases and locate items
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Ice Cream Server/Cashier

York Revolution, Olive Garden Host
York, PA
05.2022 - 08.2022
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.

Target starbucks team member/ Cashier

Olive Garden
York, PA
01.2022 - 04.2022
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Trained new team members by relaying information on company procedures and safety requirements.

Ice Cream Server/Cashier

York Revolution
York, PA
11.2021 - 01.2022
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.

York Revolution Baseball
York, PA
05.2021 - 10.2021
  • Utilized social skills with customers when being the cashier
  • Offered an alternative ice cream flavor and a complementary coupon to a displeased customer after lack of concession resources

Crew Member/Cashier

Tropical Smoothie Cafe
York, PA
11.2020 - 05.2021
  • Worked front counter, and other areas.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Stocked shelves to organize aisles in assigned department.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

York County School of Technology
08.2020 - Current

Skills

Problem Solving

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Additional Information

9/14 - York Techs Hub

9/19- York Tech hub

9/20- York Techs Hub

10/8- leg up farm

12/8-Christmas caroling at senior commons

12/16- senior commons


Certification

Dementia

Timeline

Hostess

Issac's Restaurant and Deli
04.2023 - Current

Cognitive,Behavioral, and Mental Disabilies

11-2022

CPR

11-2022

Counter Help/Cashier

Marco's Pizza
09.2022 - 11.2022

Ice Cream Server/Cashier

York Revolution, Olive Garden Host
05.2022 - 08.2022

Target starbucks team member/ Cashier

Olive Garden
01.2022 - 04.2022

Ice Cream Server/Cashier

York Revolution
11.2021 - 01.2022

York Revolution Baseball
05.2021 - 10.2021

Dementia

11-2020

Stop The Bleed

11-2020

Crew Member/Cashier

Tropical Smoothie Cafe
11.2020 - 05.2021

York County School of Technology
08.2020 - Current

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Jasmyn Palmese