Dynamic professional with a strong background in administrative support and financial management. Expertise in creating welcoming environments for clients, managing efficient scheduling, and maintaining organized filing systems to enhance operational efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Receptionist
Animal Hospital of Maple Valley
Maple Valley
09.2024 - Current
Created warm, welcoming environment for clients and their pets, enhancing overall client experience.
Answered client inquiries regarding services and procedures in fast-paced environment, ensuring clear communication.
Scheduled appointments and managed the doctor's calendar efficiently.
Processed payments and handled transactions at the reception area promptly.
Maintained neat reception area by organizing materials and tidying furniture to support efficient operations.
Maintained an organized filing system of confidential client information in accordance with company policy.
Accountant
Build Seattle
Seattle
02.2022 - 09.2024
Prepared monthly financial statements and analyzed variances against budgets.
Managed accounts receivable and payable, reconciled bank statements to ensure accuracy, and prepared comprehensive financial reports.
Processed accounts payable and receivable transactions to ensure timely and accurate financial operations.
Managed daily bookkeeping tasks while maintaining precise financial records for reporting and analysis.
Utilized accounting software for data entry, reporting, and analysis tasks.
Receptionist
Northwest Equine Veterinary Associates
Black Diamond
10.2022 - 02.2024
Coordinated and confirmed patient appointments, ensuring clear communication to enhance patient experience.
Managed front desk calendar and scheduled appointments to optimize daily operations.
Scheduled services and procedures based on doctor preferences and skillsets.
Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
Sorted incoming mail and directed to appropriate personnel, maintaining efficient workflow.
Bookkeeper
Grumco
Tukwila
03.2020 - 09.2022
Managed accounts payable and receivable processes, ensuring timely payments and accurate cash flow management.
Processed accounts payable and receivable transactions, maintaining accurate records and facilitating vendor relationships.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
Streamlined bookkeeping procedures to enhance workflow efficiency.
Prepared financial reports to provide insights for management decision-making.
Lead Server
Red Robin
Kent
10.2014 - 12.2019
Led team in providing exceptional dining experiences for guests.
Delivered exceptional service to high volume of daily customers.
Managed table assignments to enhance guest flow and service efficiency.
Facilitated effective communication between front-of-house and back-of-house teams.
Assisted in conflict resolution to enhance guest satisfaction and loyalty.
Managed opening and closing duties to facilitate restaurant operations.