Jasmyne Ayala-Mendez
Orland Park,IL
Summary
Dynamic Front End Manager with expertise in customer service, cash handling, and employee training. Successfully managed front-end operations, enhancing efficiency and team performance.
Overview
4
4
years of professional experience
Work History
Front End Manager
Tonys Fresh Market
Bridgeview, Illinois
04.2022 - Current
- Supervised front-end operations ensuring efficient customer service and checkout processes.
- Managed scheduling to optimize coverage during peak shopping hours and special events.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Education
Diploma -
Back Of The Yards College Prep.
Chicago, IL08-2021
Skills
- Customer service
- Cash handling
- Schedule management
- Employee training
- Team leadership
- Problem solving
- Time management
Languages
Spanish
Professional
Timeline
Front End Manager
Tonys Fresh Market
04.2022 - Current
Diploma -
Back Of The Yards College Prep.