Jasmyne Cox
Memphis,Tennessee
Summary
Motivated individual from Memphis, adept at managing the challenges of a single-family home upbringing. Balanced college education with three concurrent jobs, developing skills in patient care and management. Academic achievements and practical experience drive aspirations to become a Physician Assistant and establish a successful business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
LA Fitness
2024.12 - 2025.06
- Directed all aspects of club operations, including front desk management, facility maintenance, staff recruitment, training, and inventory control.
- Conducted over 60 calls hourly to address membership payment issues.
- Led a team of employees, including front desk, janitorial, and maintenance staff; conducted regular performance evaluations and coaching to improve service quality and retention.
- Managed supply inventory and vendor relations, ensuring cost-effective procurement of equipment, cleaning supplies, and merchandise within budget.
- Managed member escalations to enhance satisfaction.
Cashier
Kroger
2017.04 - 2022.12
- Facilitated skill development for new cashiers and clicklist associates.
- Directed fuel center functions.
- Mitigated customer concerns through effective problem-solving.
- Handled transactions involving cash, card, and check.
Shadow
University Plastic & Reconstructive Surgery at UT Medical Center
2022.07 - 2022.07
- Participated in breast reduction, vasectomy, and reconstruction surgeries.
- Enhanced understanding of clinical practices through active participation in case studies.
Certified Nurse Assistant
UT Medical Center- 12 East Medical Surgical
2021.10 - 2022.07
- Recorded patient vitals and communicated significant changes to nursing staff.
- Facilitated patient care by aiding in mobility, hygiene, and nutrition.
- Streamlined organization of patient files for Medical Surgical floor.
Medical Assistant
Genesis Neuroscience Clinic
2021.07 - 2022.05
- Conducted neurocognitive evaluations for patient analysis.
- Recorded patient vitals and informed nurses of significant alterations.
- Enhanced organization and currency of patient documentation.
- Supported the acquisition of payment, insurance, and medication information.
Office Assistant
College of Education, Health, and Human Sciences- Dean’s Office
2020.08 - 2022.05
- Facilitated organization of staff vaccination requirements.
- Coordinated the digital processing of essential paperwork.
- Managed communication flow between student body, staff, and external entities with dean's office using email and phone.
Office Assistant
Thornton Athletics
2019.10 - 2020.05
- Directed all aspects of club operations, including front desk management, facility maintenance, staff recruitment, training, and inventory control.
- Conducted over 60 calls hourly to address membership payment issues.
- Led a team of employees, including front desk, janitorial, and maintenance staff; conducted regular performance evaluations and coaching to improve service quality and retention.
- Managed supply inventory and vendor relations, ensuring cost-effective procurement of equipment, cleaning supplies, and merchandise within budget.
- Managed member escalations to enhance satisfaction.
Education
Masters of Medical Science - undefined
University of Tennessee Health Science Center
Memphis, Tennessee12.2024
Bachelor of Science - Kinesiology
The University of Tennessee, Knoxville, College of Education Health and Human Sciences
Knoxville, Tennessee05.2022
High School - undefined
White Station High School
Memphis, Tennessee05.2018
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Project management
- Operations oversight
- Policies and procedures implementation
- Employee motivation
- Interpersonal communication
- Workflow optimization
Certification
- CNA license
- BLS certification
Timeline
Operations Manager
LA Fitness
2024.12 - 2025.06
Shadow
University Plastic & Reconstructive Surgery at UT Medical Center
2022.07 - 2022.07
Certified Nurse Assistant
UT Medical Center- 12 East Medical Surgical
2021.10 - 2022.07
Medical Assistant
Genesis Neuroscience Clinic
2021.07 - 2022.05
Office Assistant
College of Education, Health, and Human Sciences- Dean’s Office
2020.08 - 2022.05
Office Assistant
Thornton Athletics
2019.10 - 2020.05
Cashier
Kroger
2017.04 - 2022.12
Masters of Medical Science - undefined
University of Tennessee Health Science Center
Bachelor of Science - Kinesiology
The University of Tennessee, Knoxville, College of Education Health and Human Sciences
High School - undefined
White Station High School