Experienced Human Services Professional with over 10 years of success in child welfare, program development, and family support services. Skilled in cross-agency collaboration, quality assurance, and training delivery. Passionate about empowering families and improving service accessibility. Seeking leadership opportunities to drive impactful community programs.
Overview
10
10
years of professional experience
Work History
Programs Field Representative I
OK Department of Mental Health and Substance Abuse
OKC, OK
06.2022 - Current
Works with providers to plan and develop needed treatment services, provides and/or links with technical assistance and training, and monitors existing programs.
Assures compliance with the Department of Mental Health and Substance Abuse Services (DMHSAS) standards, contracts, and best practice requirements.
Provides and coordinates technical assistance, consultation, and training to contracted programs, ODMHSAS staff, and consumers.
Supports and assist agencies through record reviews, on-site visits, data collection, and information gathering in performance improvement/quality development in and among service providers.
Work in partnership with providers to plan, develop, and implement new services, and enhance existing services.
Assists in building collaborative relationships between DMHSAS, state agencies, and organizations.
Foster Care and Adoption Specialist
DEPARTMENT OF HUMAN SERVICES
OKC, OK
01.2020 - 06.2022
Maintained a caseload of 20-22 families by assessing and approving potential foster parents, providing social support, and meeting regulatory guidelines and standards to satisfy requirements.
Facilitate home visits to promote the safety and well-being of children and families, to create a pathway for bridging between biological parents and foster parents.
Assessed child safety, and recommended the appropriate level of intervention.
Completed assessments and evaluations in order to approve or disapprove applicants.
Serve as a primary support for foster families and intervene during crises to provide intensified stabilization for the children and family by referring to Enhanced Foster Care services.
Approved over 40 foster homes, and assisted as support to prevent home closure.
Increased foster care retention by 20% by converting kinship foster homes to traditional foster homes.
Conducted home visits (monthly and quarterly) and review the child’s social, medical, developmental, and educational history.
Successfully closed 90% of cases through reunification, adoption, or guardianship.
Facilitated and participated in family team meetings, screened out consultations, court, and 10-day staffing.
School Age Manager
Crème De La Crème
Oklahoma City, OK
07.2019 - 01.2020
Delivered quality experiences for over 200 children and parents, emphasizing responsibility and development while implementing program curriculum.
Oversaw 60 employees to ensure adherence to health and safety licensing standards.
Achieved enrollment goals of 150 children for holiday and summer camp programs.
Maintained accurate daily attendance and accountability for all children on site.
Increased family retention by 73% through effective communication and promotional offers.
Planned and scheduled events for holiday and summer programs, exceeding enrollment goals by 75%.
Conducted regular classroom checks to ensure compliance with DHS regulations and licensing policies.
Trained new employees and van drivers on transportation safety, health protocols, and classroom management.
Parent Educator
OKLAHOMA CITY PUBLIC SCHOOLS
Oklahoma City, OK
09.2018 - 07.2019
Delivered exemplary operational support facilitating home visits promoting child development and health.
Educated parents on nurturing roles, enhancing skill development for effective role modeling.
Managed caseload of 20 families, achieving 85% compliance with federal standards through bi-monthly visits.
Fostered group connections among parents, increasing involvement by 65% and reducing isolation.
Adhered to confidentiality protocols regarding client files and sensitive records.
Participated in training programs to maintain regulatory knowledge and enhance professional growth.
Collected comprehensive data during visits to ensure compliance with federal and state funding requirements.
Promoted reading activities among parents, encouraging engagement to extend learning beyond school.
Child Care Consultant
RAINBOW FLEET
Oklahoma City, OK
02.2018 - 09.2018
Engaged with over 100 families to identify quality care solutions in Oklahoma County.
Developed and conducted monthly training sessions on trauma, child development, and classroom management.
Assisted child care providers with technical guidance to ensure compliance with DHS licensing standards.
Participated in public awareness events to promote Rainbow Fleet’s childcare resource services.
Educated over 20 child care providers on updated child development practices and strategies.
Facilitated access to community resources for families seeking childcare options in the area.
Child Welfare Specialist II
DEPARTMENT OF HUMAN SERVICES
OKC, OK
01.2015 - 01.2018
Maintained a caseload of 8 to 13 families providing support services and working toward the ultimate goal of reunification.
Achieved reunification 85% percent of the time by assisting families to meet regulatory guidelines and standards in order to satisfy requirements.
Drafted reports on a weekly and quarterly basis, to ensure eligibility, funding and compliance with state and agency policies.
Communicated with families, offering counseling and support sessions aimed at providing coping skills and continuing education classes.
Set goals and courses of action, which were measured every 90 days and written into a detailed report. Subsequently adjust benchmarks as progress occurred.
Referred families for appropriate services based on individual needs.
Visited families on a weekly basis in the home, conducting interviews and assessing progress.
Education
Master’s of Science - Family Life Education
University of central oklahoma
Edmond, OK
12.2018
Bachelor of Science - Family Life Education, Child Development
University of central oklahoma
Edmond, OK
12.2015
Master’s of Science - Human Services
Capella University
Minneapolis, MN
Skills
Operational procedures
Evidenced-based Programs
Confidentiality practices
Regulatory & Compliance Standards
Groups & Coalitions
Child development
Educational environments
Assessments and recommendations
Customer Service
Staff Training & Coaching
Document management
Curriculums & Courses of Action
Client & Family Relations
Database Management
Technical Assistance
Conflict Resolution
MS Office Suite
Timeline
Programs Field Representative I
OK Department of Mental Health and Substance Abuse
06.2022 - Current
Foster Care and Adoption Specialist
DEPARTMENT OF HUMAN SERVICES
01.2020 - 06.2022
School Age Manager
Crème De La Crème
07.2019 - 01.2020
Parent Educator
OKLAHOMA CITY PUBLIC SCHOOLS
09.2018 - 07.2019
Child Care Consultant
RAINBOW FLEET
02.2018 - 09.2018
Child Welfare Specialist II
DEPARTMENT OF HUMAN SERVICES
01.2015 - 01.2018
Master’s of Science - Family Life Education
University of central oklahoma
Bachelor of Science - Family Life Education, Child Development
Behavioral Health Case Manager II at Department of Mental Health and Substance AbuseBehavioral Health Case Manager II at Department of Mental Health and Substance Abuse
Certified Case Manager at Oklahoma Department of Mental Health and Substance AbuseCertified Case Manager at Oklahoma Department of Mental Health and Substance Abuse
Senior Program Manager, Adult and Family-Centered Substance Use Treatment Services at Oklahoma Department of Mental Health and Substance Abuse ServicesSenior Program Manager, Adult and Family-Centered Substance Use Treatment Services at Oklahoma Department of Mental Health and Substance Abuse Services