Jason Adamsky
Charlotte,NC
Summary
Public health student eager to gain experience in the industry and apply my health and communication skills in a professional environment. Extensive experience with communication and health policies.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Publix
05.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Tennis Shop Cashier
North Carolina State University
05.2017 - 06.2020
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Education
Bachelor of Science - Public Health
UNC Charlotte
Charlotte05.2025
High School Diploma -
Middle Creek High School
Apex, NC06.2021
Skills
Interpersonal communication
Experience with Microsoft Word, Excel, Docs, and Slides
Extensive customer service experience
Professional level writing and grammar skills
Timeline
Customer Service Representative
Publix
05.2022 - Current
Tennis Shop Cashier
North Carolina State University
05.2017 - 06.2020
Bachelor of Science - Public Health
UNC Charlotte
High School Diploma -
Middle Creek High School
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